Segment Account Manager

**Funding Societies | Modalku** is the largest SME digital financing platform in Southeast Asia. We are licensed in Singapore, Indonesia, Thailand, and registered in Malaysia. We are backed by Sequoia India and Softbank Ventures Asia Corp amongst many others and provides business financing to small and medium-sized enterprises (SMEs), which is crowdfunded by individual and institutional investors. And here at Funding Societies | Modalku we live by our core values:

- **Serve with Obsession**:Build win-win relationships for the long-term by having a customer obsession.
- **Grow Relentlessly**: Strive to become our best, most authentic selves.
- **Enable Teamwork, Disable Politics**:Only by forging togetherness, we help each other succeed.
- **Test Measure Act**: Stay curious and reinvent ourselves, through innovation and experimentation.
- **Focus on Impact**:Create impact through bias for action and tangible results.

The **Segment Account Manager** will build an industry-focused portfolio and to promote products/services to achieve sales targets and overall business objectives

**What you will do**:

- Explore new business opportunities from specific industries (e.g., SMEs from Manufacturing, Construction, Wholesale/Retail Trade, & F&B etc）
- Responsible for achieving overall business objective with the customers or channels.
- Work closely with customers to enhance and build strong and long-lasting relationship to drive target sales.
- Leverage deep understanding of specific industries & customers dynamic, value chain operations to build and execute business strategies and plans.
- Work closely with internal stakeholders such as partnership, admin, finance, and ops team to ensure timely delivery of targets.
- Ensure monthly sales target is hit.
- Perform other related duties as assigned from time to time.
- Aggressive & Result Oriented, able to work independently and as a team.

**Sales Planning & Acquisition**
- Create sales strategies according to the specific industry’s pain points and needs.
- Implement and execute action plans to achieve sales targets.
- Cold / Warm outreach to SME owners.
- Ensure month-on-month growth on the portfolio.

**Sales Execution & Reporting**
- Understanding and follow up on customer issues, respond to customer orders and queries. Inform current and prospective customers of promotions/ new products.
- Report on the activities, sales pipelines, and products of the competitors.
- Maintain and ensure correct customer’s info in CRM.
- Execute continuous improvement activities to enhance sales processes, sales plans, customer satisfaction, etc.

**Requirements**:
**What we are looking for**:

- Minimum diploma in any fields.
- Minimum 1 year of experiences in relevant industries.
- Intermediate level of knowledge and understanding of the industry/ market/ competitors/ customers.
- Strong communication and negotiation skills
- Basic proficiencies in office productivity tools (e.g., Excel, Word, and PowerPoint)
- Willing to learn and take up new challenges.
- Able to adapt in the fast pace working environment and putting in extra effort and time to fulfil customer requests
- Possess good interpersonal skills, research and analytical skills, time management, enthusiastic, self-motivated, problem-solving skills, energetic and result oriented.
- Possess own transport and willing to travel.

**Benefits**
- **Time off**:

- We would love you to take time off to rest and rejuvenate. We offer flexible paid vacations as well as many other observed holidays by country. We also like to have our people take a day off for special days like birthdays and work anniversaries.
- **Flexible Working** - We believe in giving back the control of work & life to our people. We trust our people and love to provide the space to accommodate each and everyone's working style and personal life.
- **Medical Benefits** - We offer health insurance coverage for our employees and dependents. Our people focus on our mission knowing we have their back for their loved ones too.
- **Mental Health and Wellness** - We understand that our team productivity is directly linked to our mental and physical health. Hence we have Wellness Wednesdays and we engage partners to provide well-being coaching. And we have our Great FSMK Workout sessions too to keep everyone healthy and fit
- **Learning & Development** - We believe learning should never end and we support everyone with self-learning L&D allowances.
- **Tech Support** - We provide a company laptop for our employees and the best possible support for the right equipment/tools to enable high productivity