Customer Service Executive

4 days ago


Singapore Curious Thoughts Academy Full time

**Salary: Competitive salary and bonus package + Loyalty Bonus after 2 years of employment.**

Join one of Singapore's fastest growing social enterprise in the enrichment industry today Our service team is looking for dynamic individuals who can provide top-notch customer service to our parents and students.

**Customer Service/ Snr Customer Service Executive role with a fast growing social enterprise.**

**Salary**: $1500 to $3000 (depending on relevant work experience) + Year end bonus Job + Loyalty bonus after 2 years of employment

Description:

- Receive enquiries (phone and walk-ins) related to Phonics and Math Classes;
- Update attendance management system (IT system);
- Collect school fees (using IT system);
- Upload weekly photos and curriculum slides to our IT system;
- Planning and organising of SkillsFuture training courses;
- Centre maintenance (cleaning and upkeep);
- Core working hours are on Fridays and weekends Job Requirement:

- Able to work on:

- Monday and Tuesday 10am to 6pm. Friday from 9 to 6pm. Saturday and Sunday from 8am to 6.30pm
- Off days are on Wednesdays and Thursdays.
- Singaporean
- Must be okay with presence of dog (Centre dog is a small Shetland Sheepdog that is trained not to bite and is good with kids. Centre dog helps beneficiaries reduce anxiety and to look forward to classes.)

*

About Curious Thoughts Academy*:
Curious Thoughts Academy is an English Learning Centre specialising in Phonics and English lessons. We have a “Pay-it-forward” system where every 3 paying students from the public helps pay for a beneficiary’s lessons.

We believe in an evidence-based literacy programme and we are looking for like-minded individuals who want to change lives through literacy Curious Thoughts Academy is a teacher-owned company and have no private investors.

This means that all decisions pertaining to our curriculum are made based on the best interests of the child. We’re not stressed by financial concerns such as looking at “Return on Investments” for private investors or at maximising profitability. We believe in providing quality education at a reasonable price.

As such, we have grown tremendously in students enrolment in these past 4 years as we are lean and flexible to constantly innovate and tweak our curriculum to ensure that we are at the forefront of research.

**Job Types**: Full-time, Permanent

**Salary**: $1,500.00 - $3,000.00 per month

**Benefits**:

- Dental insurance
- Food provided
- Health insurance
- Professional development
- Work from home

Schedule:

- Monday to Friday
- Weekend availability

Supplemental Pay:

- Performance bonus

**Experience**:

- Customer service: 1 year (preferred)



  • Singapore EXECUTIVE SEARCH PRIVATE LIMITED Full time

    THE CLIENT is a leader in the mobile and industrial fluid power industries with components that is commonly used in the construction & mining, oil & gas and marine, agricultural, discrete manufacturing and processing industries. The function supports the quote-to-cash process in responding to customer enquiry and...


  • Singapore Customer Service Officer (Luxurious Beauty Spa) Full time

    **- Prestigious Beauty Company (Luxurious Skin & Body Spa)** ** Competitive BASIC & Attractive Company Benefits** ** Great working environment** ** Location: Town/Central** ** Full-time position; 5.5 days work week** **Responsibilities**: - Greet and receive walk-in customers, telephone inquiries - Schedule booking of appointment for beauty treatments,...


  • Singapore Richdale International Executive Search Full time

    Able to provide pricing and delivery information - Process orders, shipments, invoices and filing. - Receipts of incoming shipments - Able to handle overseas customers and affiliates' shipment and admin requirements. - Organize workflow to meet customer time frames - Able to handle direct customer requests and issues to the related department - Keep records...


  • Singapore DN & Associates Executive Search Full time

    Our client is an established medical device MNC and they are looking to add a Customer Service Specialist to their team! This role would require you to process orders and communicate with customers. As the first point of contact, you must ensure that customer needs and inquiries are addressed and problems are studied and resolved. You must also be available...


  • Singapore YEO GEOK CHIN LIGHTERAGE SERVICE Full time

    Provide support and quality customer service to clients. (Liaise with different party for shipment delivery schedules) - Manage telephone enquiries in a professional manner. - Take note of customers' requests and follow-up actions to fulfil customer's request - Work and coordinate with customers for shipment delivery schedule - Handle client complaints and...

  • Customer Service

    2 weeks ago


    Singapore WATCH REPAIR SERVICE CENTRE PTE. LTD. Full time

    **Job Description / 职责描述:**: - Minimum GCE 'O' Level / Diploma in Business, Retail, or related field - At least 1 year of experience in luxury watch sales/service (preferred), OR luxury goods customer service, OR direct customer-facing retail/service role - Able to identify and describe common watch issues (e.g., timekeeping problems, water...

  • Customer Service

    5 days ago


    Singapore RICHDALE INTERNATIONAL EXECUTIVE SEARCH PTE. LTD. Full time

    Roles & ResponsibilitiesJob Description:You have to deliver customer service to hotline calls, emails and walk-ins Able to processing of orders via various purchase options You have to processing enrolments of new customers You need to prepare daily sales report to ensure accurate payments received and stock quantities Able to assist with merchandise and...


  • Singapore HARMONY NEW ENERGY AUTO SERVICE (SINGAPORE) PTE. LTD. Full time

    **Job Title: Customer Service Executive - BYD/Denza 5.5 days works week** **Location**:Ubi **Key Responsibilities**: - Assist in booking appointments for customers. - Troubleshoot and resolve customer issues and complaints in a timely manner. - Coordinate with internal departments, including sales, marketing, and technical support, to address customer...


  • Singapore Singtel Full time

    Customer Service Executive (1 year Direct Contract) Join to apply for the Customer Service Executive (1 year Direct Contract) role at Singtel Customer Service Executive (1 year Direct Contract) Join to apply for the Customer Service Executive (1 year Direct Contract) role at Singtel Get AI-powered advice on this job and more exclusive features. An...


  • Singapore beBeeCustomerService Full time

    Customer Service ExecutiveA Customer Service Executive plays a pivotal role in ensuring seamless customer interactions and experiences. The ideal candidate will possess excellent communication skills, be attentive to customers' needs, and maintain a patient demeanor in fast-paced environments.Key Responsibilities:Process sales orders, upsell, and cross-sell...