Operational Risk Specialist

Trust is the first of a new breed of banks in Singapore - digitally native and focused on delivering a delightful customer experience. You will work in a fast-paced and collaborative environment to solve new and interesting challenges each day. Together with our Trust team, you will help shape the future of our bank and be able to work on and solve many interesting challenges which we are facing, learn new ways of working, and help build delightful high-quality products for our customers.

As an **Operational Risk Specialist**you'd be able to work on and solve many interesting challenges which we are facing, learn new ways of working, and help build delightful high quality products for our customers.

Directly reporting to the Head of Operational & Fraud Risk, this is a 2nd line of defence role and is part of the CRO (Chief Risk Officer) organisation. As per the Operational Risk Type Framework of Trust Bank, there are 14 different sub-risk types within OR and the Head of Operational Risk has direct Subject Matter Expertise and oversight responsibility for 4 risk sub-types including Fraud. This specialist role will support the management and oversight of all risks within OR.

**The Role Responsibility**:

- Design and oversee the implementation an Operational Risk Framework and tailored to a Digital Bank
Lead the design of the Bank's second line of defence in managing Operational Risk, encompassing strategy, governance, business engagement, policy, and awareness.
- Lead the design of the Risk and Control Self-Assessment Process tailored to a Digital Bank
- Collaborate extensively with the Technology, Product, Compliance and Operations team during the "build" phase to ensure systems/processes are built in a resilient and compliant manner.
- Provide guidance to the first line to identify and manage Operational Risks on an ongoing basis
- Keep abreast of the regulatory landscape in Singapore related to Operational risk and ensure regulatory requirements are embedded in the relevant processes
- Be directly responsible for the different regulatory reporting requirements to our regulators.
- Facilitate and promote the understanding of Operational risk requirements in the Bankand help the OR team deliver great quality audit outcomes.

**Role Specific Technical Competencies**:
Skill

Target proficiency level

Operational Risk

Expert

Fraud Risk

Core

Analytical Skills

Advanced

Negotiation Skills

Core

MS Office (primarily Excel)

Advanced

Report Writing

Core
- 7-10 years of relevant experience with over 3-5 years of experience in Operational risk management.
Good understanding of technology and retail products in the digital banking space
- Demonstrates knowledge of deploying risk assessment techniques using data analytics
- Influencing skills and ability to manage working relationships with 1st LoD colleagues in Product, Operations and Technology
- Good communication skills and ability to work in a multi-cultural and multi-disciplinary environment
- Previous experience in having managed Fraud in a 1st LoD or 2nd LoD capacity in a Bank with good understanding across banking fraud schemes that are relevant to a Digital Bank, will be an added advantage but not necessary.

**Come as you are** Trust is an inclusive and open-minded workplace. If you are good at what you do and care about doing a good job, that's what we focus and want from you. So come as you are.

**Trust is an equal opportunity employer. We prohibit discrimination and harassment of any kind.** We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Trust are based on business needs, job requirements and individual qualifications, without regard to age, gender, physical ability, race, religion or belief, family or parental status, sexuality, or any other status protected by laws or regulations. We will not tolerate discrimination or harassment based on any of these characteristics. We encourage applicants of all ages.