Product Advisory Lead

2 weeks ago


Singapore Aspire Full time

Aspire is the leading all-in-one finance operating system for growing businesses in South-East Asia. We are on a mission to reinvent business finance for a new generation of entrepreneurs and business owners, empowering startups to realise their full potential.

Founded in 2018 by former Lazada founders and executives, **Aspire has raised over USD 200M+ across equity and debt from world-class investors.** To power our solutions we have partnered with some of the best companies in the world such as Visa and Wise.

In 2020 we were awarded **Hottest Startup by Singapore Business Review** and **Finalist MAS Fintech Awards, **and in 2021 were named in **LinkedIn's Top 5 Startups to work for in Singapore.**

You will be amazed by the energy and experience of our team. We are a team of ex-entrepreneurs, ex-founders, and high-achievers with international backgrounds. We team up to reach the highest standards in what we do, and don't take NO for an answer.

We are expanding rapidly. Are you a top talent? Are you passionate about entrepreneurship? Join us and make an impact in the fintech space.

**ABOUT THE ROLE**

Your team acts as product expert & advisor to customers & internal Aspire teams. You generate key insights in product & customer experience and drive improvements.
- Handle severe product issues escalated by other Aspire teams (support, success, sales teams ) and provide support to clients & internal teams on the most sensitive and complicated product issues
- Drive product and process improvements by using customer & product insights, identifying opportunities, and delivering solutions for scalability
- Contribute to the development of internal products and processes by representing the customer in identifying product enhancements, ensuring customer usability for new product launch, and developing documentation and training materials
- Conduct weekly product testing and identify key gaps in UI/UX in product
- Create and maintain FAQs and self-help material for customers and other customer facing teams
- Engage with our other teams, such as support, onboarding, compliance, product, legal, and marketing teams
- Lead & coach a team of 4

**YOUR PROFILE**
- **You have done it before** - Minimum 5 years experience; Track record in tech company, ideally in a customer facing role
- **You are an outstanding communicator with clients** - Your replies are structured, concise, clear, and written in good English. You have high EQ and know how to handle clients & stakeholders.
- **You are resourceful** - You may have never faced a problem before, and nobody in the company may have a solution for you, but you will find a solution
- **You are hungry and have the spirit of a warrior** - Positive attitude, self-motivated, and have full ownership of your scope
- **You are customer-obsessed** - Putting yourself in the shoes of the customer comes naturally to you



  • Singapore THE SUPREME HR ADVISORY PTE. LTD. Full time

    THE SUPREME HR ADVISORY PTE. LTD. is seeking a highly skilled Semiconductor Production Lead to join our team. As a key member of our production team, you will be responsible for ensuring the efficient production of high-quality products.Key Responsibilities:Lead a team of production engineers to ensure the efficient production of high-quality...

  • Advisory Lead

    5 days ago


    Singapore TRI SECTOR ASSOCIATES LTD. Full time

    Roles & ResponsibilitiesWho You AreYou are someone who understands how the public sector operates and believes in the power of collaboration to tackle the most pressing societal challenges. You are keen to leverage your experience to bring together government, philanthropy, and the private sector to create solutions that drive systemic change. You thrive in...


  • Singapore MOORE BUSINESS ADVISORY PTE. LTD. Full time

    Company OverviewMOORE BUSINESS ADVISORY PTE. LTD. is a leading advisory firm that provides expert guidance to clients across various industries.

  • Head of Advisory

    4 days ago


    Singapore FINEXIS ADVISORY PTE. LTD. Full time

    Roles & ResponsibilitiesHERE'S A SHORT INTRO OF WHO WE ARESince 2005, finexis has been more than just a financial services provider – we are lifelong confidantes, guiding clients through every stage of their financial journey. As the largest and fastest growing independently-owned financial advisory firm in Singapore, we are proud to have over 900...

  • Mgr. Advisory

    5 days ago


    Singapore Forrester Full time

    At Forrester, we’re trusted to work on trailblazing, mission critical problems that business and technology leaders face today. That’s why we’re always looking to empower talented individuals to perform at their best every single day. We’re proud of our community of smart people and vibrant voices who come together to do what’s right by our clients...


  • Singapore Bank of Singapore Full time

    **Product Specialist, Real Estate Advisory & Investment (AVP/ VP)** **-** **(**240000BC**)** **Description** Bank of Singapore opens doors to new opportunities. Start your career with Bank of Singapore as **Product Specialist, Real Estate Advisory & Investment (AVP/ VP).** Bank of Singapore (“BOS”) is a wholly owned subsidiary of OCBC Bank, Southeast...


  • Singapore Bank of Singapore Full time

    Product Specialist, Real Estate Advisory & Investment (AVP/ VP) At Bank of Singapore, we are constantly on the lookout for exceptional individuals to join our team. We promote a culture of openness, teamwork and fairness. Most importantly, we invest in our people through our programmes that develop them on both professional and personal levels. Besides...


  • Singapore Bank of Singapore Full time

    At Bank of Singapore, we are constantly on the lookout for exceptional individuals to join our team. We promote a culture of openness, teamwork and fairness. Most importantly, we invest in our people through our programmes that develop them on both professional and personal levels. Besides attractive remuneration packages, we offer non-financial benefits and...

  • Advisory Lead

    2 weeks ago


    Singapore LLOYD'S REGISTER SINGAPORE PTE. LTD. Full time

    We are currently seeking a Naval Architect to join our Global sales team to support and project manage the solution mapping process with potential customers, internal stakeholders such as Customer Success and Product Managers to ensure customer’s expectations are meet once signing contract. **Responsibilities will include**: - Prepare and execute...


  • Singapore ACCA Careers Full time

    About UsWe are KPMG in Singapore's Corporate Transformation Business, a market-leading practice that consults on solutions in managing and enhancing Corporate Transformational activities.We provide comprehensive advisory solutions in areas like Organisational Transformation, Data & Cloud to Finance Advisory, Business Innovation & Design, and Accounting...


  • Singapore ING Full time

    **Director, Ratings Advisory** ING Wholesale Banking (WB) is looking to hire a Director, Ratings Advisory in Singapore. Ratings Advisory (RA) is embedded under the Strategic Products Group, working alongside Capital Structuring & Advisory (CS&A) teams. The Ratings Advisory team produces and signs-off on internal estimations of S&P, Moody’s, Fitch, or...

  • Advisory Director

    2 days ago


    Singapore ALIMAMA ENTERPRISE PTE. LTD. Full time

    Leads strategy development, analysis of profitability drivers, product integration, and product development for various components of the Private Wealth Advisory initiative - Performs market research, identifies market segments, develops product specifications and incorporates requirements into planning processes - Advocates the growth and utilization of...


  • Singapore INFINITUM FINANCIAL ADVISORY PTE. LTD. Full time

    Roles & ResponsibilitiesWe are looking for dynamic and talented candidate to join us as Wealth Advisory Specialist (WAS). This is a permanent role with a basic salary, attractive sales incentives and staff benefits (annual leave, medical leave, medical reimbursements). As a WAS, you help to plan, manage and work with clients to provide tailor-made wealth...


  • Singapore INFINITUM FINANCIAL ADVISORY PTE. LTD. Full time

    Roles & ResponsibilitiesWe are looking for dynamic and talented candidate to join us as Wealth Advisory Specialist (WAS). This is a permanent role with a basic salary, attractive sales incentives and staff benefits (annual leave, medical leave, medical reimbursements). As a WAS, you help to plan, manage and work with clients to provide tailor-made wealth...


  • Singapore FINEXIS ADVISORY PTE. LTD. Full time

    We are seeking an experienced Business Development Director to join our team at Finexis Advisory Pte. Ltd. The successful candidate will play a critical role in driving business growth and delivering exceptional customer experiences.About UsWe are a leading financial services provider in Singapore, established in 2005. Our mission is to impact lives beyond...


  • Singapore Adobe Systems GmbH Full time

    We are Adobe Systems GmbH, a leading provider of digital marketing and multimedia content creation software. We are seeking a highly motivated and experienced Sales professional to join our team as a Sales Enablement and Advisory Lead.About the JobThis is an exciting opportunity to lead our Digital Experience Cloud sales initiatives in Korea. You will be...

  • Product Specialist

    1 week ago


    Singapore Bank of Singapore Full time

    Product Specialist - Managed Solutions Advisory (Manager) At Bank of Singapore, we are constantly on the lookout for exceptional individuals to join our team. We promote a culture of openness, teamwork and fairness. Most importantly, we invest in our people through our programmes that develop them on both professional and personal levels. Besides attractive...

  • Product Specialist

    1 week ago


    Singapore Bank of Singapore Full time

    Product Specialist - Managed Solutions Advisory (Vice President) At Bank of Singapore, we are constantly on the lookout for exceptional individuals to join our team. We promote a culture of openness, teamwork and fairness. Most importantly, we invest in our people through our programmes that develop them on both professional and personal levels. Besides...


  • Singapore Aurecon Group Full time

    **Just imagine your future with us** At Aurecon we see the future through a very different lens. Do you? Innovation, eminence and digital are at the heart of everything we do. Are you excited about the future? Are you driven by the opportunity to work on some of the most challenging and complex projects around the world and to learn from the best? We...


  • Singapore HSBC Full time

    **Some careers have more impact than others.** If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC...