
Client Case Manager
2 weeks ago
We have great people here and are looking for more. Come join us - you will love it
Position Purpose Statement
To ensure that client needs are understood, and coordinate within internal team on the client requirement and ensure deliver services to client satisfactory.
The nature, scope, and tasks of this position
- Generate/prepare report on client cases and track the movement and closure of cases
- Support the Client Success Partner on Fulfilment related topics, including providing case status and other fulfilment reports
- Raise and solve fulfilment related issues pertaining to the designated clients with the help of relevant people
- Any additional duties as assigned by the supervisor from time to time
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- Disclaimer_
- This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job._
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