Case Manager

5 days ago


Singapore QUESS SELECTION & SERVICES PTE. LTD. Full time

A leading wealth-planning and life insurance advisory firm specializing in tailored legacy, liquidity, and estate planning solutions for high-net-worth individuals and families. The company values discretion, integrity, and excellence, and works closely with clients, consultants, bankers, and insurers to deliver sophisticated insurance-based wealth strategies. Role Overview The Case Manager supports the advisory team in converting prospects into completed insurance policies. This role manages the full process - from documentation and compliance to underwriting, follow-ups, and policy delivery - ensuring an efficient and seamless client experience.Key Responsibilitie: Case & Pipeline Management Manage new business cases from submission to policy issuance Track case progress and follow up to resolve delays Maintain dashboards and provide updates to consultants Documentation & Compliance Collect and verify client KYC, financial, and medical documents Ensure all documentation meets compliance and insurer requirements Liaise with compliance teams and underwriters for clarifications Underwriting & Medical Coordination Arrange and coordinate medical examinations and assessments Communicate with clients and follow up on underwriting requirements Stakeholder Coordination Collaborate with consultants, bankers, clients, insurers, and internal teams Prepare documents, slides, and materials for meetings and presentations Policy Delivery & Closure Follow through cases to completion and ensure timely policy delivery Support annual reviews or policy amendments when needed Reporting & Improvement Generate reports on case progress and identify process bottlenecks Contribute to improving workflows and training new team members Requirements: Education & Experience Bachelor's degree in any discipline 3-5 years of experience in insurance, broking, or financial services Experience handling affluent or HNW clients is an advantage Skills & Competencies Strong interpersonal and communication skills Highly organized, proactive, and detail-oriented Able to multitask and work under pressure Proficient in Microsoft Office (Excel, PowerPoint, Word) Familiar with CRM or policy administration systems (preferred) Discreet and professional when handling confidential information EA License Number: 23C2060 | Registration ID is R | N.M "This is in partnership with the Employment and Employability Institute Pte Ltd ("e2i"). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to Quesscorp Singapore's PDPA and e2i's PDPA ."


  • Case Manager

    1 day ago


    Singapore Institute of Mental Health Full time

    -Family Group: Allied Health **Case Manager** **Challenges** You will work within a multidisciplinary team to ensure continuity of holistic patient care, by assessing and evaluating needs of the patient, and planning, coordinating, implementing and monitoring the solutions to address those needs and to participate in other clinical care activities. As a...

  • Case Manager

    1 day ago


    Singapore Gilead Sciences Full time

    Kite is continuing to hire for all open roles. Our interview process may be conducted virtually and some roles will be asked to temporarily work from home. Over the coming weeks and months, we will be implementing a phased approach to bringing employees back to site to ensure the health and safety of our teams. **For Current Kite Pharma Employees and...

  • Case Manager

    5 days ago


    Singapore National University of Singapore Full time

    Overview The University Counselling Services (UCS) (Health and Wellbeing, Office of the President) is responsible for the innovation, implementation and evaluation of health & wellbeing programmes which support the general student population in National University of Singapore (NUS), as well as specific students who are exposed to acute mentally-stressful...

  • Case Manager

    6 days ago


    Singapore River QUESS SINGAPORE Full time $60,000 - $120,000 per year

    Job Description & RequirementsA leading wealth-planning and life insurance advisory firm specializing in tailored legacy, liquidity, and estate planning solutions for high-net-worth individuals and families. The company values discretion, integrity, and excellence, and works closely with clients, consultants, bankers, and insurers to deliver sophisticated...

  • Case Manager

    3 days ago


    Singapore Quess Selection & Services Full time

    Director - Head of Permanent Recruitment Are you detail-oriented, client-focused, and passionate about delivering seamless client experiences within the wealth and insurance advisory space? We are looking for a Case Manager (New Business) to join a leading international financial advisory firm that partners with high-net-worth individuals and families on...

  • Case Manager

    1 day ago


    Singapore Prudential plc Full time

    Prudential's purpose is to help people get the most out of life. We will deliver our purpose by creating a culture in which diversity is celebrated and inclusion assured, for our colleagues, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and in exchange, we support our people's career...

  • Case Manager

    2 weeks ago


    Singapore FINANCIAL INDUSTRY DISPUTES RESOLUTION CENTRE LIMITED Full time

    Overview FIDReC is an independent and impartial Alternative Dispute Resolution institution. It is the premier institution specialising in the resolution of financial disputes between consumers and financial institutions. We are expanding and invite suitable candidates to apply for our Manager, Banking and Investments, Alternative Dispute Resolution...


  • Singapore HYPERSCAL SOLUTIONS PTE. LTD. Full time $40,000 - $60,000 per year

    COMPANY DESCRIPTIONTHK MC was incorporated on 13 October 2011 as a charity to provide multiple social and welfare services to the community at large, and achieved an Institute of Public Character (IPC) status on 18 November 2011. THK MC is the charitable arm of Thye Hua Kwan Moral Society, which lives by the mission - To Serve Mankind - to help anyone who...


  • Singapore Manulife Insurance Malaysia Full time

    Executive, Concierge Case Management The opportunity The incumbent will be responsible for the case management of pre/post sale service transactions. The Case Manager supports Operations to ensure a smooth, timely, and positive service experience for the financial representatives and clients on new and existing policies. Responsibilities End-to-End Case...


  • Singapore National University Health System Full time $60,000 - $80,000 per year

    To perform case management for CTVS surgeon team and patients, which involve in pre-operative planning, education, logistic needs of patients, post-discharge follow up issues; and to perform data and information management for clinical, research, audit and administrative purposes, which include database entry, maintenance and analysis.Job...