IT Channels, Client Lifecycle

4 days ago

Singapore OCBC Bank Full time

**IT Channels, Client Lifecycle & Compliance Test Manager (AVP)** **-** **(**240001V0**)**

Roles & Responsibilities:

- Manage Channels, Client Lifecycle & Compliance testing across the platform.
- Work with IT Project Manager, System Analyst, Business Analyst, and testing vendor to define and agree on testing strategy, scope and coverage.
- On board new test resources and ensure appropriate planning is done.
- Manage testing vendor team and handle statement of work.
- Support testing team throughout test cases design and execution of test cases.
- Review test scenario and test cases created.
- Co-ordinating with various teams to ensure testing schedule and deadlines are met.
- Reviewing deliverables such as Test cases, Test plans, Requirement Traceability Matrix, Closure reports, daily and weekly status reports.
- Track and manage defects throughout the test period until closure and sign off for the SIT, UAT, Regression and performance testing.
- Monitor progress of test execution to ensure meeting testing timeline.
- Ensure all of testing deliverables are met and the OCBC procedures and processes are adhered too.
- Conduct Defect management meeting with development vendors/internal teams and UAT users.
- Solution upcoming projects to provide the testing cost for those initiatives.
- Planning, monitoring, and control of all testing activities and tasks.

**Qualifications**
- Proven working experience in test delivery with 10+ year of relevant experience in banking and Finance, with 5+ years of Test Management experience.
**Skillset**

**Domain and Product Knowledge**
- Extensive working Knowledge on Client lifecycle (Client Onboarding, Client Maintenance, Account Mandates, Client Periodic Reviews, Account Closure) is required.
- Comprehensive knowledge on Compliance requirements for Private Banking customers (Name screening, Risk scoring, Client Suitability Reviews, Source of Wealth validation, AML, Suspicious Transaction reporting) is required.
- Comprehensive knowledge on interfaces involved in supporting the Private Banking customers and accounts services.
- Comprehensive knowledge on MSCRM. Is required
- Extensive knowledge on Digital Channel implementation (Web, and Mobile) for Front Office users, IAM users and Clients.
- Comprehensive knowledge on Client Reporting and Regulatory Reporting.
- Good knowledge of SDLC processes, testing methodology and different types of testing.
- Strong domain knowledge in Client Lifecycle Management Digital Channels is a MUST
- Familiarity of testing tools such as JIRA, Confluence etc.
- Experience in a wide variety of testing efforts, techniques, and tools.
- Good vendor management skills and proven experience in stakeholder management.
- Experience in resource management and leading the team.
- Excellent communication (spoken and written) skills, able to work independently and as a team player.
- Bachelor’s degree in computer science, Information Technology, or a related field. Master’s degree is a plus.
- Relevant certifications (e.g. ISTQB Certified Test Manager) are highly desirable.

**Primary Location**: Singapore

**Job**: Information Technology

**Organization**: Group Technology Services

**Schedule**: Permanent

**Job Posting**: 22-Dec-2024, 11:51:55 PM

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