Global Core Account Manager

1 week ago


Tuas, Singapore Thermo Fisher Scientific Full time

The Global Strategic Account Manager is part of the commercial organization supporting the BioProduction Division portfolio which provides biotechnology and biopharmaceutical customers with integrated solutions across the entire bioproduction workflow. Our technologies include: Cell Culture; Cellular Medicine; Chromatography; Pharma Analytics; Single Use Technologies; Production Chemicals and GMP Supply Chain Services.

This position guides the corporate relationships with BioProduction (BPG) Core strategic customers and partners and reports to the Global Director of Sales, BioProduction Core Accounts.

**A Day in the Life**:
Maintain and develop strategic relationships, enhancing corporate relationships and business with prioritized clients.

Focus on moving up the value chain at strategic accounts and developing peer-to-peer relationships across functions.

Coordinate division-wide resources to provide comprehensive solutions, based on the entire product and services portfolio across all BPG and regions.

Ensure alignment of strategy and collaboration between the customer and BPG in order to build effective alliances, based around a multi-year plan to increase business and value delivered.

Lead in a matrix structure by:

- Coordinating current teams that deal on the field with customers. Lead thru dotted lines 10-15 customer facing Account Managers from our various divisions (Core, OEM, BioProduction, Service) within a multi-cultural environment.
- Organizing/facilitating the involvement of other cross-functional teams (ie. Quality, Operations, etc) as required to manage a successful account relationship.
- Negotiate mindfully when dealing with highly nuanced client relationships (which could at the same time include customer / partners / competitors / suppliers) within a Global context.
- Understand the BPG/Life Sciences industry and market trends, as well as readily assimilate technical knowledge and translate into additional business opportunities.
- Experience crafting Strategic Account Plans (Ex: Miller-Heiman Gold Sheets) as part of standard work procedure

**Minimum Qualifications**:
Bachelor’s degree in the Life Sciences required. An advanced scientific degree/MBA preferred.

8-10 years' proven Life Science sales experience, preferably with strategic account management for large and complex accounts.

Experience and proven ability to negotiate contracts including global multiyear agreements for all BPG business segments. Knowledge of professional processes in place at BPG support departments (B2B, Pricing, Finance, Customer Care, Quality, Supply Chain).



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