Client Lifecycle Management Associate

-Job description

**Some careers have more impact than others.**

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC Private Bank seeks to be the leading international private bank for business owners and their families. It provides clients with wealth, business and family succession solutions in the largest and fastest growing markets around the world. At HSBC Private Bank, we put our clients at the centre of everything we do.

We are currently seeking a high calibre professional to join our team as a **Client Lifecycle Management Associate - Global Private Banking.**

**Principal Responsibilities**

The CLM team sits in the first line of defence and evaluates the quality of the client information gather and consolidated for the client onboarding, customer due diligence (CDD) and KYC. Our objective is to centralizing key FCC knowledge in one team to better support the front office with consistency and quality of client data, at the onboarding and throughout the client lifecycle.

The CLM Associate / Team Lead role will proactively engage with their designated RM/CSE team, providing advice and support throughout the customer pre-on boarding, on boarding and facilitating periodic reviews process with regards to CDD policy implementation.
- The job holder should be precise, detailed oriented and be able to establish a strong working relationship with the front office Relationship Manager team
- To guide the RM’s/CSE’s in identifying and documenting the information required to satisfy the Bank’s KYC due diligence policies and processes during client onboarding and account opening
- Review complex onboarding cases with ability to work on these cases independently
- Reviews negative media alerts and Sanctions & PEP screening alerts escalated to business
- Check/identifies for discrepancies between the information held in the customer’s documentation and profile on the system
- Reviews and validated the quality of the due diligence and Know Your Customer (KYC) information on the bank’s customers, in line with HSBC policies at on boarding and periodic reviews
- Work with the CDD Advisor when additional guidance on CDD policy is required
- Driving sustainable growth. Identifies and acts on opportunities to improve efficiency in the workflow
- Makes considered decisions with factual and coherent recommendations, benefits and implications
- Keeps colleagues and stakeholders informed, and takes accountability for following through on outstanding issues raised within the CLM team to ensure prompt and efficient delivery of service
- Take on ad hoc onshore tasks or remediation work from onshore sites as directed
Requirements
- Strong and solid working knowledge of AML, regulatory compliance within the banking and financial services industry
- Understands the connection between the financial services industry, the regulatory environment and their business function, and assists in passing on their practical knowledge to their colleagues
- Strong teamwork initiative
- Detail oriented with good research and communication skills
- Ability to work professionally with all levels of staff and management
- Minimum of a B.A. degree or relevant 8-10 years work experience
- People manager experience is a plus

To be considered for this role, the relevant rights to work in Singapore is required.

**You’ll achieve more when you join HSBC.**

Issued by The Hongkong and Shanghai Banking Corporation Limited.