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Service and Aftermarket Administrator

2 weeks ago

Singapore NOV Inc. Full time

**This is a 12 months contract role based our of our ICON office, Singapore.**
- Receive and log service requests from customers or warranty enquiries - to work with service manager to ensure assignment of appropriate service technician.
- To assist and support management in monitoring technicians' attendance, OT, allowance claims and monitor progress to close out all service jobs.
- Ensure all quotations for service repairs are actions and recorded.
- Generate Purchase Orders to vendors for the procurement of goods/supplies required for service jobs, etc.
- Ensure Delivery Orders are logged correctly and monitor vendor invoices are received timely and in complete order.
- Generate quotations and order entry for spare parts.
- Coordinate and follow-up on aftermarket order statuses.
- Maintain and update administration files related to the service team.

**Job Requirements**:

- Min Diploma or any relevant qualification with 2 years experience in similar function.
- Strong communication skills for internal and external stakeholder management.
- Able to prioritise and work in a team.
- Good experience in Microsoft Excel and Word
- Meticulous and attention to detail.