Director, Learning

2 weeks ago

Singapore Amgen Full time

**HOW MIGHT YOU DEFY IMAGINATION?**

If you feel like you’re part of something bigger, it’s because you are. At Amgen, our shared mission—to serve patients—drives all that we do. It is key to our becoming one of the world’s leading biotechnology companies. We are global collaborators who achieve together—researching, manufacturing, and delivering ever-better products that reach over 10 million patients worldwide. It’s time for a career you can be proud of. Join us.

Amgen is committed to unlocking the potential of biology for patients suffering from serious illnesses by discovering, developing, manufacturing and delivering innovative human therapeutics. This approach begins by using tools like advanced human genetics to unravel the complexities of disease and understand the fundamentals of human biology. Amgen focuses on areas of high unmet medical need and leverages its expertise to strive for solutions that improve health outcomes and dramatically improve people’s lives. A biotechnology pioneer since 1980, Amgen has grown to be one of the world’s leading independent biotechnology companies, has reached millions of patients around the world and is developing a pipeline of medicines with breakaway potential.

**Director, Learning & Performance (L&P) and Diversity, Inclusion, & Belonging (DI&B), JAPAC Region**

**Live**

**What you will do**

The Director, L&P and DI&B will lead a sizable team to drive field force excellence through developing and executing JAPAC field sales training and build DI&B culture cross JAPAC region. This role will report to Vice President of Field Force Excellence and Commercial DI&B and work closely with Region and Affiliate senior leaders.

**Key Focus Areas**:
**Learning & Performance**:

- Establish learning & development objectives and initiatives that translate strategy into actionable, goal-oriented behaviors of high performing commercial field teams.
- Identify, develop, and implement advanced learning programs focused on clinical acumen, skill development, strategic partnerships, and account management designed to improve the effectiveness of all field teams.
- Lead collaborative efforts with stakeholders to define desired performance outcomes and provide feedback & in-the-field coaching on issues related to learning programs and policies.
- Proactively assesses performance gaps within field teams in collaboration with appropriate colleagues and seeks opportunities to address gaps through training initiatives and programs.
- Work collaboratively with the Sales Leadership team and other cross-functional departments to support new hires from onboarding, completion of new hire training and ongoing skill development.
- Oversee, engage, and collaborate with selected group of high performing field trainers to elevate the new hire experience and pull through training initiatives in the field.
- Design innovative and specific metrics to assess the sales performance and the success of training activities.
- Anticipate needs to create a modern, digital learning experience that enable development and long-term career growth.
- Efficiently manages vendor partners from selection through content development and deployment.
- Attract, develop and retain sales trainers cross the region, demonstrate strong leadership to build a highly engaged remote working team in the region

**Diversity, Inclusion, and Belonging (DI&B)**
- Translate and champion DI&B strategies and initiatives to advance and scale our commitment on DI&B, with the alignment of Amgen’s values, mission, purpose, and culture.
- Design and deliver a multi-year DI&B roadmap in JAPAC that aligns to our company strategic plan and key priorities to deliver simple, impactful, actionable solutions and outcomes.
- Align, consult, and partner with key stakeholders across Amgen JAPAC to effectively drive employee engagement, and embed and strengthen DI&B practices into all areas of the employee lifecycle, including recruitment, development, engagement, and retention.
- Develop, monitor, and analyze DI&B dashboard of relevant data to monitor progress against goals and objectives, and consult on actions to address gaps.
- Provide guidance and thought leadership as a contributing member to local affiliates in JAPAC to advance a diverse and inclusive workforce.
- Advocate for our people by championing and collaborating across multiple disciplines focusing on continuous improvement of our DI&B practices, policies, and standards.
- Partner with cross-functional leadership and other stakeholders to develop and execute strategies for attracting diverse talent into the organization (e.g., talent acquisition, university relations, commercial development, and leadership programs).
- Create, deliver, and facilitate training and group discussion opportunities for employees; topics could include, but are not limited to unconscious bias, anti-racism, cultural awareness and sensitivity, creating an inclusive workplace, disability

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