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Student Experience Executive

3 weeks ago

Singapore THE SCHOOL OF POSITIVE PSYCHOLOGY PTE. LTD. Full time

**Student Experience Executive - Student Services & Administrative Support**

**Responsibilities**:
Student Services:

- Source and provide relevant information based on the student's enquiry.
- Manage classroom facilities and setup for classes.
- Manage Google Classroom and facilitate sharing of lesson materials.

Administration:

- Maintain proper records and filing of student requests and attendance.
- Upkeep of the management database and student portal.
- Assist lecturers in class preparation and assessment administration.
- Assist course registration or payment collection when needed.
- Exhibit excellent customer service and communication skills.
- Meticulous in managing data and details.
- Comfortable managing adult learners and overseas students.

General Information:

- Working location: City Hall
- Working hours: 5-days work week, mainly 1pm-10pm Monday to Friday

May be required to work on 1 weekend each month, with off in-lieu provided.

**Requirements**:

- Diploma in any field with preferably min. 2 years of working experience.
- Working experience in frontline customer service, reception or in the education industry will be an advantage.
- Fluency in English to liaise with English-speaking students.