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Senior Director, Asia Pacific

3 weeks ago


Singapore Visa Full time

**Company Description**
Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose - to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.
**Job Description** Team Summary**

Reporting to the Regional Risk Officer, the Payment Ecosystem Risk team is responsible for:

- driving holistic Ecosystem Risk Strategy and Operations for Asia Pacific, supporting the effectiveness of in-market Heads of Risk
- ensuring robust Ecosystem Risk programs and controls across 1) Ecosystem Risk Programs, and 2) Ecosystem Data Security participants
- leading thought leadership in the risk and security space combatting payments fraud

**What an AP Head of Ecosystem Risk Programs does at Visa**

As a key pillar of the Payment Ecosystem Risk team, The AP Head of Ecosystem Risk Programs will report to the VP, Payment Ecosystem Risk. They will lead Visa APs Ecosystem Risk programs effectively and ensure proper deployment of the programs across AP’s diverse set of markets. These programs consist of VIRP (Visa integrity risk program), VAMP (Visa Acquirer risk program), VIMP (Visa Issuer risk program), VARS (Visa Acceptance Risk Standards).

**Key objectives are**:

- Ensure future-proof Ecosystem Risk programs based on a seamless lifecycle management approach across consumer, commercial and money movement payment flows.
- Assess the performance and impact of Ecosystem Risk programs, and drive improvements by partnering with Global program owners to enhance program design, operational execution or design new initiatives to strengthen risk environment.
- Ensure robust execution of Visa AP Ecosystem Risk programs, focusing on ensuring the integrity and security of Visa’s payment ecosystem whilst supporting (new) business growth.
- Train internal and external stakeholders on Visa’s Ecosystem Risk Programs aligning with business goals.
- Represent Visa as a domain expert in AP, including engaging with clients, industry stakeholders and regulators to present programs’ design and operational execution.
- Lead and grow a diverse Risk team, fostering innovation, collaboration and operational excellence.

**Why this is important to Visa**

Visa owns the most recognizable global brand in the financial services industry. As both the ecosystem as well as threat vectors evolve, Visa’s Ecosystem Risk programs have to evolve in tandem to uphold the trust and security of our ecosystem.

The AP Head of Ecosystem Risk Programs will be crucial in enabling this by having both hands-on acquiring risk fraud knowledge and strategic depth to enable future proof programs and processes.

**Projects you will be a part of**:
As the AP Head of Ecosystem Risk Programs for Visa Asia Pacific, you will be a key member of the Asia Pacific Risk Team, advising the AP Regional Risk Officer (RRO) and AP regional risk leadership team, hub and global functional leads on strategies related to complex operational, financial, legal and regulatory risk exposures.

The delivery of these initiatives will require close collaboration with senior leadership in the region and with stakeholders in Global Risk, Account Executives, Rules, and Legal.

**Qualifications** What you will need**:
**Relevant Industry Exposure**
- Proven track record in designing and executing fraud risk strategies that protect the ecosystem while enabling business innovation and growth
- Strong knowledge with respect to payments risk management and Visa Rules, including industry practices, trends and emerging threats
- Hands-on operational and strategic experience of acquiring risk and fraud management, with a focus on actionable results and measurable impact

**Exceptional Collaboration and Communication Skills**
- Proven ability to pro-actively influence and collaborate in matrix environment across all levels and functions of the business to deliver actionable insights that drive key business strategies and decisions
- Builds strong relationships with clients and external industry stakeholders, driving collaboration for the benefit of a broader payments ecosystem
- A self-starter with a proactive approach to problem solving and execution capable of independently identifying opportunities and driving initiatives from concept to implementation

**Proven People Leadership Experience**
- Solid cross functional relationship management experience, with a proven track record in strategic thinking, risk management, relationship building and project leadership
- Leads courageously with a track record of developing divers