Customer Service Officer/executive

2 weeks ago


Singapore MTC CONSULTING PTE. LTD. Full time

**Brief Summary**
- Basic $2,500 - $3,800 (Depends on Experience)
- **5.5 Days **work week
- Working Location: East, Changi
- Company Transport: Yishun, Admiralty, AMK, Sengkang, Tanah Merah, Tampines, Pasir Ris MRT
- **AWS + Performance Bonus + Quarterly Incentives**

**Responsibilities**:

- Promptly handle **customer enquiries**:

- **Booking of flights with airlines**:

- Ensure compliance with customers’ Standard Operating Procedures
- Liaise with overseas agents on the various requirements and rates
- **Co-ordinate with import and export operations **, to ensure accuracy in documentations and invoicing
- Liaise & co-ordinate with airlines / customers / suppliers, to ensure smooth delivery of shipments
- Troubleshoot shipment issues
- Execute airway bills
- Handle both **air import and export**

**Job Requirements**
- **Diploma / Degree **in Logistics & Supply Chain Management or equivalent
- At least 2-4 years of experience in **Airfreight **with exposure to **Customer Service**:
For consideration, kindly submit your CV by clicking **“APPLY NOW” **or **WhatsApp
+65 9759 6862 **for confidential discussion.

MTC Consulting Pte Ltd | 15C7752

EA. Registration No.: R22107510 | Oh Zi Yi, Joey



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