Senior Ict Security Engineer

**Roles and Responsibilities**:

- Planning, implementing, managing, monitoring, and upgrading technical and organizational measures to protect the client’s ICT infrastructure and cyber/security requirements.
- Troubleshooting security and ICT infrastructure problems.
- Integration and implementation of security products (Products such as Security Configuration Management, Secure System MFT, UBA, MFA, VM, PIM, etc.)
- Follow project implementation lifecycle and write documentation for project requirements.
- Conduct user training and knowledge transfer session
- Attend and carry out Fault Finding and Diagnosis of systems breakdowns with a focus on providing high levels of service and response times.
- Maintain records of all breakdowns and repairs allowing for analysis and compliance with ISO standards.
- Provide support in root cause analysis identified by team members together with the Superior.
- Provide 24/7 on-call and stand-by duty for maintenance and other operational support.
- Train and guide team members on the maintenance process, procedures, and systems.
- Sourcing for reasonable and reliable procurement of equipment.
- Committed to attending to any operational and maintenance issues.
- Handle customer inquiries, requests,s and complaints in a professional manner and efficient way.
- Proactive in problem-solving and following up and closing all incidents, issues, and requests timely.
- To follow all company business operations and SOP at all times.
- Participate actively in Health Safety and Environment programs, and ISO compliance activities in order to achieve Company’s KPIs, ISO objectives, and targets.
- Maintain a high standard of housekeeping at all times.
- Other operational and maintenance duties as assigned by Supervisor.

**Project**
- Attend project-related activities that include deployment, implementation of Security products, and testing that comply with the client’s technical requirements.
- Lead and monitor technicians for project installation site work.
- Provide support in conducting a site survey.
- Responsible for the documentation of technical design details and proper filing in accordance with ISO requirements.
- Participate in technical discussions and provide technical assistance in preparation for all support to tender requirements.

**Qualifications, Education and Technical Skills Requirements**
- Degree or Diploma in Electrical and Electronics Engineering/Computer Science/Information Technology/Cybersecurity or related qualification.
- Possess good technical and hands-on knowledge in any Security and Network solutions
- Ability to conduct ICT Gaps, Vulnerabilities, and Risk Assessments.
- Strong analytical, problem-solving, and interpersonal skills
- Flexible working timing/location, but it may require odd working hours due to projects requirement. Working after office hours, Sat/Sun/Public Holidays, from time to time, would be expected.
- May required to provide L1 and L2 support to project teams.
- Keen in cyber security and GRC (Governance Risk Compliance) domain
- Coding/scripting knowledge (Good to have)
- Professional Certifications such as CISSP, CRISC, CCSP, etc. (Good to have)

**Work Experience Requirements**
- At least 3-5 years’ experience in a security system integrator environment
- Basic knowledge in TRM/IM8, and CCOP compliance (Good to have)
- Exposure to various Cybersecurity Frameworks eg. NIST, MITRE, etc (Good to have)

**Desired Attributes**
- Fast learner, resourceful, and a strong team player.
- Self-motivated, able to multi-task to meet project datelines and stipulated clients’ specifications.
- Strong analytical, problem-solving, communication, and interpersonal skills
- Ability to work independently, under general guidance.
- Possess good presentation and communication skills.
- Has keen interest and initiatives to keep up with the latest design technologies trends, such Internet of Things (IoT), Cloud Computing, AI/ML, and 5G.
- Willing to work at the project sites as and when required by work exigences.