Intern, Process Improvement and Knowledge Management

7 days ago

Singapore SATS Full time

Job Title: Intern, Process Improvement and Knowledge Management
- Job Location: Inflight Catering Centre 1

**About Us**:
SATS is Asia's leading provider of food solutions and gateway services. Using innovative food technologies and resilient supply chains, we create tasty, quality food in sustainable ways for airlines, foodservice chains, retailers and institutions. With heartfelt service and advanced technology, we connect people, businesses and communities seamlessly through our comprehensive gateway services for customers such as airlines, cruise lines, freight forwarders, postal services and eCommerce companies.
- Job Description:
**About Us**:


**Why Join Us**:
At SATS, people are our greatest asset and we build our success on the knowledge, expertise and performance of every contributor, by embracing diversity and uniqueness. As part of our holistic approach and commitment to embracing FAM (Fulfilling, Appreciated, Meaningful) in the workplace, we offer the runway to develop Fulfilling careers that foster your career growth, recognising and Appreciating the strength of talent and capabilities that we continue to build internally; and inspiring and encouraging each other to make Meaningful contributions in the work we do at SATS.

**Key Responsibilities**:

- 1. Design and implement an Operational Excellence (OE) dashboard that tracks key performance indicators (KPIs) across departments, fostering data transparency and promoting operational discipline throughout the organization
2. Collaborate with departments to gather data requirements and ensure accurate and updated inputs.
3. Assist in identifying trends, gaps, and opportunities for improvement based on dashboard insights.
4. Assess existing workflows using process mapping to identify inefficiencies, bottlenecks, and improvement opportunities.
5. Gather and analyze data to understand process performance and root causes of issues.
6. Create visual reports and presentations to communicate OE performance to stakeholders
7. Create and maintain structured knowledge repositories, ensuring information is well-organized and easy to retrieve.

**Key Requirements**:
You are best equipped for this role if you have:
1. Strong analytical skills and attention to detail.
2. Strong creativity and analytical thinking.
3. Able to approach problems with fresh perspectives and generate new ideas
4. Can work independently, manage timelines, and interact with cross-functional teams.

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