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Operations and Administrative Manager
2 weeks ago
Operations and Administration Manager to coordinate and oversee Ecosystem & AI Business Supervisory Department (ABSD) in Singapore and AI Product Supervisory Division (AIPSD), Rakuten Marketing Cloud Department (RMCD) in Japan operations. The position will liaison with each organization’s General Managers and Senior Managers, HQ Admin and HR team and Technology Service Division’s Office, etc. Also, supervise daily support operations of our organizations and each Department manager. Plan the most efficient administrative procedures. Assist in any other assignment or special projects as required.
**Responsibilities**:
- Formulate strategic and operational objectives
- Plan, create, and coordinate administrative procedures and streamlined processes across topics such as but not limited to OKRs/ goal setting, roadmap, and strategy monitoring, department team productivity, quality, and talent retention initiatives.
- Plan and coordinate effective and efficient processes and communicate of operational updates to executive offices of the Technology Service Division and additional organizations
- Plan and manage headcount and people management coordination of the department with Rakuten’s HR team across recruiting priorities, talent management process improvement
- Coordinate and manage the organization’s related contracts and security assessments requested by stakeholders
- Assist financial planning team’s daily operational work
- Manage overall schedule and deadlines
Qualifications:
- Demonstrable 3+ years of experience in getting things done while coordinating with multiple stakeholders, and exhibiting speed in getting tasks or projects done.
- Business level Japanese will be highly advantageous
- Strong background in Microsoft Word, Excel, Access, and PowerPoint
- Confident communicator and able to build relationships and influence.
- Experience in project management roles is beneficial.
- Able to respond to the demands of a fast-paced industry, multi-task, and adapt to an international climate.
- Must have excellent written and verbal communication skills, be able to follow instructions effectively, and possess strong critical thinking and complex problem-solving skills.
- Must possess a proactive hands-on attitude, be patient, and have an eye for detail.
- Must be self-motivated and can work both independently and in a team environment.
**Job Types**: Full-time, Permanent
**Salary**: Up to $7,000.00 per month
**Benefits**:
- Dental insurance
- Food provided
- Health insurance
- Professional development
Schedule:
- Monday to Friday
Supplemental Pay:
- Performance bonus
