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Product Quality Assurance Manager

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Queenstown, Singapore PSA International Full time

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- **_Develop Your Potential:_** We emphasise and offer exciting rotations, learning and development opportunities, which will fuel your career aspirations and complement your business exposure across our global network.
- **_Diverse, Equal Opportunity:_** We build a sustainable work culture where all our people feel welcome, valued, respected and able to express their ideas and beliefs freely. We believe that diversity of thought and approaches in our workplace makes us stronger as a team.
- **_Competitive Compensation & Benefits:_** We are committed to recognising and rewarding your contributions to the business. Our benefits packages aim to improve your quality of life by providing support for medical, dental, recreation, among others.

The position is to serve as a hands-on analyst and developer, work with IT teams and business users to develop, maintain, and enhance the PeopleSoft HRMS/Payroll system.

This position reports to the AVP of Group IT, HRMS.

**Accountabilities**
- **System Maintenance and Improvement**
- Communicate with stakeholders to understand and prioritize their requirements.
- Develop functional and technical design specifications.
- Design and develop efficient enhancements to meet business needs.
- Work with different teams on system integration project.
- Provide consultancy support and technical training.
- Develop and maintain system validation procedures, maintenance reports, training manuals, and other documents, plans and reports.
- **Project Management**
- Plan and oversee projects (e.g. upgrades, adoption of new solution, hardware/software installations).
- Support RFP process from drafting of specifications, tender release, clarification, evaluation to award.
- Provide system domain consultancy support to business-driven projects.

**Requirements**:
**Professional Background**
- Degree in IT, Computer Science or 10+ years of relevant experience.
- Minimum 10 years of experience as an IT Analyst, ERP consultant or similar roles in the area of Human Resource Management System

**Technical Skills**
- Experience in providing technical support to PeopleSoft ERP systems, supporting version 9.0 or above.
- Experience in supporting PeopleSoft HRMS or Global Payroll will be advantageous.
- Must have strong PeopleSoft technical skills, including Application Engine, PeopleCode, Component Interface, Workflow, Integration Broker, etc.
- Experience in integrating PeopleSoft with non-PeopleSoft systems.
- Excellent analytical mindset and troubleshooting skill.
- Experience in developing web services will be desirable.
- Experience in PeopleSoft Admin will be highly desirable.

**Business Skills**
- Strong communication skills - both written and verbal.
- Excellent active listening skills.
- Stakeholder management skills - demonstrated ability to drive discussion and ensure focus remains on core business needs, and not users’ personal preferences, functions related to trends or outdated processes, or other non-essential modifications.
- Able to work effectively at all levels in an organization. You are expected to interface with peers in the ICT departments as well as with the user community.
- Must be a team player and able to work with and through others.
- Ability to influence others and move towards a common vision or goal.