Assistant Manager

1 week ago

Singapore HYPERSCAL SOLUTIONS PTE. LTD. Full time

**COMPANY DESCRIPTION**

NTUC Enterprise is the holding entity and single largest shareholder of the NTUC Social Enterprises. NTUC Enterprise aims to create a greater social force to do good by harnessing the capabilities of the social enterprises to meet pressing social needs in areas like health and eldercare, childcare, daily essentials, cooked food and financial services. Serving over two million customers, NTUC Enterprise wants to enable and empower all in Singapore to live better and more meaningful lives.

Kopitiam, a household name in the F&B sector is the latest addition to our family of NTUC Social Enterprises.

**RESPONSIBILITIES**
- Provides guidance and supervises a team of admin executives and assistants, setting standards of excellence
- Coordinates day-to-day administrative functions with business partners, shared service centers and third party service providers (e.g. payroll, invoicing, insurance)
- Interfaces with government agencies on the administration of relevant policies
- Advises management on end-to-end administrative processes, and on regulatory / audit compliance
- Tracking and monitoring of performance metrics, recommending interventions as necessary
- Administers license agreements, including termination and contract enforcement
- Manage customer feedback with Operations and functional stakeholders
- Performs HQ purchasing and cost allocation
- Performs cyclical and off-cycle invoicing
- Support audit activities
- Support and assist ad-hoc requests from stakeholders
- General office administration

**QUALIFICATIONS**
- Degree/Diploma, preferably in business administration, accounting or real estate
- 3 to 5 years of relevant experience
- Organised and meticulous
- Digitally savvy; familiarity with business systems a strong plus (e.g. SAP, POS, Tenant Management Systems, payment systems, etc.)
- Familiarity with compliance matters (statutory, regulatory and audit)
- Prior experience in the service industry preferred, especially in food services

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