Inside Sales Team Lead

2 days ago

East Singapore HR Affiliates Full time

The inside sales representative will partner the external sales representatives to serve our customers and deliver a high-level of service to them. The role is an important customer connector and relationship builder.
- Proactively contact new and existing customers to canvass for new product sales leads or give advice on general product queries.
- General daily work will include generation of product offers including SAP quotations, giving basic product recommendations and CRM sales lead creation.
- Close teamwork with external sales on large project tenders and bids to produce tender proposals and ensure smooth project execution.
- Basic 1st level product/tech enquiry support: Advice customers on basic technical enquiries (e.g. technical documentations, dimensions, pressure ratings and materials compatibility queries etc.), forwarding complex questions when necessary to internal technical specialists
- Project coordination: Support external sales in overseeing project tracking and execution as necessary.
- Work with backoffice department to ensure timely material availability and smooth site deliveries.

Requirement
- Experienced in inside sales / customer service and /or Technical Sales preferably from piping/ valves/ fittings / pumps or related industry
- Team lead experience is preferred
- Good communication skills
- Diploma in mechanical engineering or related technical education.
- Knowledge of ERP Systems such as SAP or equivalent.
- CRM usage experience will be a plus.
- AutoCAD skills an advantage for Senior roles.
- Location Tampines (10 mins walk from the Tampines West MRT station)

HR Affiliates; EA No: 10C3060; ROC No: 53164100K

**Job Types**: Full-time, Permanent

**Salary**: $4,000.00 - $5,500.00 per month

Schedule:

- Monday to Friday

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