Front Office Agent

2 weeks ago

Changi, Singapore YOTELAIR Singapore Changi Airport Full time

Main Responsibilities
- Perform check-in, check-out and room change procedures, and ensure all data are entered correctly into the systems.
- Ensuring guests requests are being followed up promptly and efficiently.
- Maintain cashier float and ensure accurate daily report of all monies received.
- Prepare shift briefings to communicate hotel activities and operational requirements.
- Assist in providing information pertaining to places of interests and important tourist information.
- Solicit and communicate guest feedback for continuous improvement.
- Assist in reservation duties whenever required.
- Administrative duties include, but are not limited to; end of shift reports, and daily operational logs.
- Perform tasks as assigned by the Manager, or Hotel Manager.

Knowledge, experience, skills required
- Computer literate and open to new technology.
- Ability to read and speak English fluently. Second or multiple languages are a plus.
- Able to do shift work; work on weekends, eve/public holidays as and when assigned.

**Job Types**: Full-time, Permanent, Fresh graduate

Pay: $2,000.00 - $2,240.00 per month

**Benefits**:

- Employee discount
- Food allowance
- Health insurance

Schedule:

- Day shift
- Early shift
- Holidays
- Night shift
- Weekend availability

Supplemental Pay:

- 13th month salary
- Overtime pay

Work Location: In person

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