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**_Company Overview : _**
At Joyful Care Employment Agency, we specialize in providing trusted and professional domestic helpers to households. Our mission is to improve the quality of life for families by ensuring that they have access to reliable and skilled domestic help. We are looking for an experienced Admin Manager to join our team and help manage daily operations, improve efficiency, and provide exceptional support to both clients and domestic helpers.
**Key Responsibilities**
List the main tasks that the Admin Manager will undertake, focusing on tasks relevant to the domestic helpers’ employment process.
- Supervise and manage the daily administrative tasks related to recruitment, placement, and contracts for domestic helpers.
Coordinate between domestic helpers, clients, and management to ensure smooth and efficient placement processes.
- Oversee the preparation and handling of employment contracts, paperwork, and documentation for both helpers and clients.
Maintain accurate records and databases of clients and domestic helpers.
- Develop and maintain administrative procedures to streamline office functions and improve overall efficiency.
- Manage client inquiries and ensure that both clients and helpers receive exceptional service.
- Assist with the training and onboarding of new administrative staff.
- Handle sensitive information and ensure compliance with all relevant employment laws and regulations.
- Coordinate client meetings and site visits for domestic helper placements.
- Support management with strategic planning and business development initiatives.
**Qualifications**:
- Proven experience in office management or administrative roles, preferably in the domestic helpers or recruitment industry
- Strong leadership skills with the ability to manage a team.
Excellent communication skills, both written and verbal, with an understanding of client relationship management.
Proficiency with office management software (e.g., MS Office, CRM tools, or similar software.
- Ability to multitask and handle several projects simultaneously in a fast-paced environment.
- Strong organizational skills and attention to detail.
- Knowledge of employment regulations and contracts related to domestic helpers (local or international) is a plus.
- Ability to speak additional languages (e.g., Filipino, Mandarin) is an advantage.
- Bachelor's degree or equivalent experience in business administration, human resources, or a related field.CEI KAH certification will be an advantage.
- **Benefits and Perks**:
- Competitive salary and benefits package.
- Opportunities for career growth and development in the domestic recruitment industry.
- A collaborative and supportive work environment with a focus on helping people.
**How to Apply**:
