Customer Care Manager

**Location**: Singapore **Type**: Full-time **ROLE DESCRIPTION** Homage is seeking a Care Support Team Lead who enjoys working with the people at the heart of Homage: our Customers and Care Professionals. In the Care Support (Community) team, we're focused on supporting quality long-term care delivery to publicly subsidised clients of Social Service...

**Job Snapshot**: **Employee Type**: - Full-Time- **Location**: Singapore- **Job Type**: - Other- Carry out assessment on client care needs in various settings such as home, hospitals, institutions to facilitate referrals and right-site clients to suitable services/care settings in a timely manner - Manage the day-to-day AIC Link operations to deliver...

We are looking passionate and committed individuals to join us as a centre manager/ centre head for our centre! **Roles and Responsibilities**: - Manage the daily operations of the centre. - Oversee daily management of student care services and student well-being. - Organise, plan and schedule classes, activities for the holiday programmes,scheduling of...

Lead and supervise a team of Customer Care Specialists - Establish performance objectives, offer feedback, and conduct performance evaluations - Periodically assess the team's knowledge of the latest products - Foster a collaborative and positive workplace atmosphere - Provide outstanding customer service - Develop and implement customer care processes and...

**Role Description: The Customer Care Manager reports to the Managing Director and runs a team of 3 other Customer Care officers. Together, the department is responsible for handling sales from all channels, including walk-in, online, wholesale, B2B and B2G. It will process all orders and plan order fulfillment. **Specific Responsibilities: 1. Roster...

**Job Scope**: - Manage the Senior Care Centre and take charge of its day-to-day operations. - Maintain a high level of customer service and client engagement. - Manage the conduct of client assessments during admissions and periodic reviews. - Oversee the updating of clients’ Individual Care Plan [ICP]. - Conduct multidisciplinary case discussions. -...

Manage the Senior Care Centre and take charge of its day-to-day operations. - Maintain a high level of customer service and client engagement. - Manage the conduct of client assessments during admissions and periodic reviews. - Oversee the updating of clients’ Individual Care Plan [ICP]. - Conduct multidisciplinary case discussions. - Supervise the running...

Roles & ResponsibilitiesWe are a Good Brand Student Care Brand in Singapore looking for aspiring, mature and passionate Student Care Centre Manager The successful candidate can look forward to upholding high quality early learning environment for our young childern together with our team of teachers and centre manager.Job Description:- To attain high...

Centre Supervisor/Manager (Student Care / Tuition Centre) **Responsibilities** - To handle walk-ins and new enquiries on the services provided by the centre - Ensuring smooth operation of the centre - To handle parents’/students’ enquires on class timings/ services/ etc - Providing regular updates to the management - Any other operational duties as...

Roles & ResponsibilitiesCarry out assessment on client care neds in various settings such as home, hospitals, institutions to facilitate referrals and right-site clients to suitable services/care settings in a timely manner Manage the day-to-day AIC Link operations to deliver prompt and quality customer service Engage client/caregiver in identifying...

**OUR PARTNER**: Spectra Singapore **DEPARTMENT**: Customer Care **OVERVIEW** ***: Singapore Sports Hub is looking for an Executive, Customer Care who will be responsible to monitor and manage Customer Care key performance indicators, procedures and reporting. He/ She will play a key role in delivering training sessions to new hires and current employees,...

Customer care shop Manager responsibilities include maintaining the revenue, profitability and quality goals. You will ensure efficient shop operation, as well as maintain high production, productivity, quality, and customer-service standards. Customer care shop Manager responsibilities include maintaining the revenue, profitability and quality goals. You...

**Job description**: We are looking passionate and committed individuals to join us as a centre manager/ centre head for our centre! **Roles and Responsibilities**: - Manage the daily operations of the centre. - Oversee daily management of student care services and student well-being. - Organise, plan and schedule classes, activities for the holiday...

Support Senior Manager, Customer Care in leading and managing a team of Customer Service Advisors in the Tracing function in the Customer Contact Centre to ensure best-in-class standards in DHL’s tracking and tracing service - Communicate and implement the approved procedures for handling and resolving traces in accordance with DHL policies and country...

**Job Snapshot**: **Employee Type**: - Full-Time- **Location**: Singapore- **Job Type**: - Other- Develop a NH Development Action Plan (NDAP) that takes reference from the NH Development Strategy Map (NDSM), and aligns the various AIC divisions’ workplans and initiatives for the NH sector, as well as outlines the implementation steps needed for the...

About RN CARE PTE. LTD.RN CARE PTE. LTD. is a leading provider of healthcare services, committed to delivering high-quality patient care. Our team of experienced healthcare professionals is dedicated to providing exceptional service and support to our patients and their families.We are seeking a motivated and enthusiastic individual to join our team, who...

Identify and assess clients’ needs and medical conditions in order to provide solutions and manage the service offerings - Gather social and financial background of the resident and/or the family and liaise with multi-disciplinary teams on the continuing care for residents - To obtain financial information from residents and family members and compute...

Identify and assess clients’ needs and medical conditions in order to provide solutions and manage the service offerings - Gather social and financial background of the resident and/or the family and liaise with multi-disciplinary teams on the continuing care for residents - To obtain financial information from residents and family members and compute...

**Location**: Singapore **Type**: Full-time **ROLE DESCRIPTION** Homage is hiring a Customer Support Finance Associate who will be responsible for reconciling customer/care professional's enquiries on invoice, payout and other related questions. The Customer Support Finance Associate is expected to manage the enquiries tickets and ensure SLA is not...

**Job Snapshot**: **Employee Type**: - Full-Time- **Location**: Singapore- **Job Type**: - Other- Assist in development and implementation of the standardised care assessment framework in the community care sector - Collaborate with internal and external stakeholders on care assessment strategies and workflow design - Work with community care service...