Customer Support Engineer

4 days ago

Singapore KLA Full time

**Company Overview**

KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world’s leading technology providers to accelerate the delivery of tomorrow’s electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us.

**Group/Division**

The Global Service Support Organization (GSS) team headquartered in Milpitas, CA is our service organization that consists of Service Sales and Marketing, Spares Supply Chain management, Field Operations, Engineering, Product Training, and Technical Support. The GSS organization partners with our field teams and customers in all business sectors to maintain the high performance and productivity of our products through a flexible portfolio of services. Our comprehensive services include: proactive management of tools to identify and improve performance; expertise in optics, image processing and motion control with worldwide service engineers, 24/7 technical support teams and knowledge management systems; and an extensive parts network to ensure worldwide availability of parts.
- Field service activities associated with troubleshooting, diagnostic and repairing highly complex equipment at customer wafer fab facility.
- Resolve installation and upgrading problems.
- Coordinate equipment schedule to minimize system downtime.
- Prepare field service reports on customer support activity and provides documentation to other supporting functions on re-occurring problems

**Minimum Qualifications**
- Bachelor’s Degree in Mechanical/Mechatronics/Electrical/Electronics Engineering
- Good interpersonal/communication skills in understanding customer needs.
- Shows initiative and can work independently.
- Ability to work overtime and travel at short notice (transport allowance benefit, overtime work is compensated)
- We offer a competitive, family friendly total rewards package. We design our programs to reflect our commitment to an inclusive environment, while ensuring we provide benefits that meet the diverse needs of our employees. _
- KLA is proud to be an equal opportunity employer_

  • Customer Support Director

    2 weeks ago

    Singapore ATR EASTERN SUPPORT PTE LTD Full time

    Our customers’ success is our success. ATR Customer support strive to ensure customers’ operating needs are being met at the highest level. Having strong relationships and deep understanding of customers operations are of significant value to us. As Customer Support Director, your objective will include: - Developing strong understanding of customer...

  • customer support director

    4 weeks ago

    Singapore ATR EASTERN SUPPORT PTE LTD Full time

    Roles & ResponsibilitiesOur customers' success is our success. ATR Customer support strives to ensure customers' operating needs are being met at the highest level. Having strong relationships and deep understanding of customers' operations are of significant value to us.The Customer Support Director is the prime interface and point of escalation for any...

  • CUSTOMER SUPPORT DIRECTOR

    4 weeks ago

    Singapore ATR EASTERN SUPPORT PTE LTD Full time

    Roles & ResponsibilitiesOur customers’ success is our success. ATR Customer support strive to ensure customers’ operating needs are being met at the highest level. Having strong relationships and deep understanding of customers operations are of significant value to us.The Customer Support Director is the prime interface and point of escalation for any...

  • customer support director

    3 weeks ago

    Singapore ATR EASTERN SUPPORT PTE LTD Full time

    Roles & ResponsibilitiesOur customers' success is our success. ATR Customer support strive to ensure customers' operating needs are being met at the highest level. Having strong relationships and deep understanding of customers operations are of significant value to us.The Customer Support Director is the prime interface and point of escalation for any major...

  • Senior Process Engineer

    4 days ago

    Singapore The Chemical Engineer Full time

    Job Description Pfizer Singapore is recruiting permanent employees for manufacturing site expansion of PFIZER ASIA MANUFACTURING PTE LTD (PAMPL) in Singapore. Why Patients Need You Whether you are involved in the design and development of manufacturing processes for products or supporting maintenance and reliability, engineering is vital to making sure...

  • Customer Support Director

    7 days ago

    Singapore ATR EASTERN SUPPORT PTE LTD Full time

    The Customer Support Director is the prime interface and point of escalation for any major issues arising from the Customers which require coordination within the company. As Customer Support Director, your mission will include: - Developing and maintaining relationships with a portfolio of Airlines. - Strengthening the relationship with ATR Operators and...

  • Customer Service Support

    4 days ago

    Singapore AETOS SUPPORT SERVICES PTE. LTD. Full time

    **About AETOS**: AETOS Capital Group Pty Ltd is a renowned Australian broker specializing in financial products trading services, provide retail and corporate clients with diversified financial derivative products including Margin Forex Contracts and CFD in Precious Metals, Indices, Commodities, Shares and Cryptocurrencies. **AETOS Support Services Pte Ltd...

  • Customer Service Support

    4 days ago

    Singapore AETOS SUPPORT SERVICES PTE. LTD. Full time

    **About AETOS**:AETOS Capital Group Pty Ltd is a renowned Australian broker specializing in financial products trading services, provide retail and corporate clients with diversified financial derivative products including Margin Forex Contracts and CFD in Precious Metals, Indices, Commodities, Shares and Cryptocurrencies.**AETOS Support Services Pte Ltd...

  • Customer Support Engineer

    2 weeks ago

    Singapore CREATZ3D PTE. LTD. Full time

    **Job Scope**: As a member of customer support team, the Customer Support Engineer (CSE) will be responsible for technical support activities to customers and partners including on-site support and second line support as needed. He/she will act as the liaison between the field and customer support regional office in Hong Kong and being the technical...

  • Customer Support Engineer

    4 days ago

    Singapore HHI SOLUTIONS PTE. LTD. Full time

    **Role Description** This is a full-time on-site role for a Customer Support Engineer located in Singapore. The Customer Support Engineer will be responsible for providing exceptional technical support for customers' inquiries and issues. They will work closely with customers to troubleshoot problems, provide solutions, and ensure the best possible customer...