Account Manager

3 days ago

Singapore SINGAPORE TELECOMMUNICATIONS LIMITED Full time

**Responsibilities**:

- To foster and build good customer relationship at all levels for Revenue growth and customer retention
- Manage account calls, presentations, and negotiations, and be responsible for the development/ nurturing of client relationship.
- Build solid relationships with assigned accounts, to uncover and develop more business opportunities so as to build strong sales pipelines
- Focus in selling high value products that is critical for BS Revenue Contribution (Security, Cloud, Hosting, SN Corporate and Mobility).
- New Business Customers will mainly consist of multi nationals which are setting up new APAC regional offices in Singapore.
- Work will require engagement with all customer levels (IT, HR and C-level).
- Ensure excellent customer satisfaction levels with every customer engagement
- Work with cross functional teams (Specialists, Customer Solutions and EDMS) to develop comprehensive solutions to address business opportunities and meet customer's specific requirement
- Establish partnerships with various touch-points for better market reach

**Requirements**:

- Degree/Equivalent experience
- Experienced in Cold Calling
- Engaging Customers (including C-Level) for requirements and proposals
- Experience in working with various support teams in coming up with pricing, proposals
- Ability to identify opportunities and manage strong pipeline
- Good Office Skills (Powerpoint, excel)
- Good understanding of Telecommunications/ICT services
- Good Presentation Skills
- Strong Communication Skills
- Confidence and Ability to engage customers
- Managing various stakeholders from qualifying to seeing through projects (end-to-end)

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