Lighting Service Engineer

2 weeks ago

Singapore CONARY MATHIS PTE. LTD. Full time

Our client is a well know global player in the moving motion picture industry for its camera systems & lighting, etc.

**Responsibilities**
- Performing all in house Lighting products troubleshooting and repairs.
- Evaluating the performance, condition and quality control of new and used product
- Provides administrative support on service requisition record maintenance and other necessary processes
- Handles service-related communications from customers regarding repair appointments, repair status updates, and screens customer calls for technical support information
- Assists walk-in customers for any service requests
- Handles product and service orders, invoicing, and daily transactions and scheduling
- Participates in the implementation and completion of paperwork for the service departments, including but not limited to estimates, service orders, payment arrangements, and logistics
- Keeping a clear record of all service cases
- Perform ad-hoc tasks assigned by the supervisor

**Requirements**:

- Minimum Diploma in Electrical Engineering or related studies Possess Electrician license will be added advantage
- Minimum 2 years of experience in servicing and repairing mechanical and electronic equipment
- Must possess familiarity with digital oscilloscope, meters, and hand tools
- Experience in reading and understanding schematic drawings, soldering using through-hole and surface mount techniques required
- Experience with analogue / digital cameras and lighting will be preferred Experience in Film or TV industry will be preferred
- Must be computer literate with detailed working knowledge of Microsoft Office Programs (Word, Excel, Outlook) required
- Self-motivated, determined and willing to work under pressure
- Excellent analytical and problem-solving skills
- Exceptional Customer Service skills (friendly, courteous and helpful)
- Can handle pressure and able to work unsupervised
- Attentive to details with strong organizational skills Proficient in written and spoken English
- Team player with strong sense of responsibilities
- Willingness to travel domestically and internationally, as necessary, to headquarters and manufacturers, visiting customers, trade shows and set locations

**To apply

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