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Canteen Manager

2 weeks ago

Singapore TSC61 PTE. LTD. Full time

**JOB DESCRIPTION AND REQUIREMENT**:
The Canteen Manager is responsible for overseeing the daily operations of a canteen or cafeteria, ensuring smooth and efficient service, managing staff, and maintaining a high standard of food quality and cleanliness. The role requires a combination of managerial, organizational, and customer service skills.

**Key Responsibilities**:
**Operational Management**:

- Oversee the daily operation of the canteen, ensuring it runs smoothly.
- Plan, prepare, and monitor menus, considering dietary needs, variety, and balance.
- Manage food inventory and order supplies as needed.
- Maintain high standards of cleanliness and organization in the kitchen and dining areas.

**Staff Management**:

- Hire, train, and supervise canteen staff, including cooks, kitchen assistants.
- Assign tasks, set schedules, and ensure staff adherence to health and safety regulations.
- Evaluate staff performance and provide ongoing training and support.

**Customer Service**:

- Provide customer service, addressing any concerns or complaints promptly.
- Ensure that food is served in a timely and efficient manner.
- Encourage feedback from customers to improve the canteen experience.

**Health and Safety Compliance**:

- Ensure that food preparation and service meet all local health and safety regulations.
- Maintain proper hygiene standards for food storage, preparation, and handling.
- Conduct regular cleaning and safety checks to maintain a safe working environment.

**Menu Planning and Development**:

- Develop and update seasonal or weekly menus in collaboration with nutritionists or dietitians if applicable.
- Introduce new food items and ensure they are well received by customers.

**Job Requirements for Canteen Manager**:
**Education and Qualifications**:

- A high school diploma or equivalent; further education in hospitality management, business administration, or a related field is often preferred.
- Food safety certification or knowledge of food handling regulations is essential.

**Experience**:

- Proven experience as a canteen manager, food service supervisor, or in a similar role.
- Experience in managing staff, budgeting, and overseeing daily operations.
- Knowledge of menu planning, food preparation, and cost control.

**Skills**:

- Strong leadership and organizational skills to manage staff and operations.
- Excellent customer service and communication skills.
- Ability to multitask and handle a fast-paced work environment.
- Financial management skills to control costs and maximize profitability.
- In-depth knowledge of food safety, hygiene standards, and health regulations.
- Strong problem-solving skills to address operational issues.

**Physical Requirements**:

- Ability to stand for long periods, lift moderate weights, and work in a busy, sometimes hot, and noisy environment.

A Canteen Manager needs a balance of strong managerial skills, culinary knowledge, and a focus on customer service to ensure the canteen operates efficiently and meets the needs of the customers.