
Airfreight Customer Service Executive Changi Mtc054
2 weeks ago
**AWS + PB + Quarterly Incentives**
**Medical Benefits**
**Transport Provided
**Job Scope**
- **Booking of flights with airlines**:
- **Arranging of shipments **with customers and contractors
- Handle customer enquiries
- Ensure compliance with customer's SOP
- Update data into system timely and accurately
- **Interface with multiple parties **including customer, warehouse, carriers, customs, etc. on **shipment requirements and shipment status**:
- Monitors progress to achieve month end targets
- Work with billing team to **close off jobs and issue invoice**:
- Take charge of supplier's invoice disputes
- Take lead in issue resolutions
- Implement improvements to enhance service capability within the team
**Job Requirements**
- **Diploma/Degree in Logistics **or equivalent
- Min. **2-3 years in Airfreight, Customer Service**:
- Proficient in **Microsoft Office**
MTC Consulting Pte Ltd | 15C7752
EA. Registration No.: R22107510 | Oh Zi Yi, Joey
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