Airfreight Customer Service Executive Changi Mtc054

2 weeks ago


Singapore MTC CONSULTING PTE. LTD. Full time

**AWS + PB + Quarterly Incentives**

**Medical Benefits**

**Transport Provided
**Job Scope**
- **Booking of flights with airlines**:

- **Arranging of shipments **with customers and contractors
- Handle customer enquiries
- Ensure compliance with customer's SOP
- Update data into system timely and accurately
- **Interface with multiple parties **including customer, warehouse, carriers, customs, etc. on **shipment requirements and shipment status**:

- Monitors progress to achieve month end targets
- Work with billing team to **close off jobs and issue invoice**:

- Take charge of supplier's invoice disputes
- Take lead in issue resolutions
- Implement improvements to enhance service capability within the team

**Job Requirements**
- **Diploma/Degree in Logistics **or equivalent
- Min. **2-3 years in Airfreight, Customer Service**:

- Proficient in **Microsoft Office**

MTC Consulting Pte Ltd | 15C7752

EA. Registration No.: R22107510 | Oh Zi Yi, Joey



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