Import Customer Service Executive

7 days ago


Singapore PASONA SINGAPORE PTE. LTD. Full time

Position: Import Customer Service Executive (Airfreight) (Job ID: 19687)
Changi
Basic + AWS + VB
Attractive AL benefits
Job Description
Act as single point of contact for Airfreight Import
Manage internal and external customers for the movement of import shipments
Follow up on urgent shipments pro-actively
Liaise effectively with different level of stakeholders like Warehouse / Operations / Billing / Sales
Ensure that customers’ expectations are being met and mapped in SOP
Regular Business Review with Customers – MBR or QBR
Perform ad hoc tasks as assigned by Immediate Superior
Perform End to End Process which include Billing
Follow up with Customer on any Billing Disputes
Job Requirements
Experienced in Airfreight Import
Able to use Microsoft Excel for Reporting
Able to work with different levels of stakeholders
Able to work on weekends if required (Alternate Saturdays)
Good working attitude
We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.
By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed on the terms of our Privacy Policy, and consented to us collecting, using, retaining, disclosing your personal information to the prospective employers for their consideration.
PDPA requirements on collection, use, and disclosure of personal data would not be applicable to EAs that are collecting such information as it is a regulatory requirement by Ministry of Manpower.
Please find Privacy Policy Agreement from the below link. Effective from 1 October 2020 under the new Employment Agencies (EAs) Licence Conditions,
EAs will be required to collect the personal data (e.g. NRIC number number for overseas candidates) of applicants referred to employers for permanent or contract job positions of at least six months with a fixed monthly salary of S$3,300 and above. Please find the link below on MOM regulations: Thank you for your cooperation.
Tan Katrina Therese Yap
EA Registration No: R
Pasona Singapore Pte Ltd
1 FINLAYSON GREEN #09-02 SINGAPORE
URL:
EA License No:90C4069
#J-18808-Ljbffr



  • Singapore Stafflink Services Full time

    Job Description Company transport pick up from Yishun, Admiralty, AMK, Sengkang, Tanah Merah, Tampines, Pasir Ris MRT stations AWS & VB available Our client is a global leader specialized in international transportation, freight forwarder, supply chain management, and packaging solutions with offices in over 20 countries. **Responsibilities**: Answer all...


  • Singapore AGAPE PLUS PTE. LTD. Full time

    Responsiblities: 1. Attend to customer bookings for import and export cargo. 2. Prepare and process all relevant import/export documentation (HBL, MBL, Permits, Trucking Orders). 3. Issue payment vouchers to carriers. 4.Manage and resolve customer grievances promptly during service disruptions. 5. Source freight rates from providers and agents for...


  • Singapore Customer Service Officer (Luxurious Beauty Spa) Full time

    **- Prestigious Beauty Company (Luxurious Skin & Body Spa)** ** Competitive BASIC & Attractive Company Benefits** ** Great working environment** ** Location: Town/Central** ** Full-time position; 5.5 days work week** **Responsibilities**: - Greet and receive walk-in customers, telephone inquiries - Schedule booking of appointment for beauty treatments,...


  • Singapore CRANE WORLDWIDE LOGISTICS (S) PTE. LTD. Full time

    **JOB DESCRIPTIONS** The incumbent will be working as an Ocean Import Executive. S/he must be providing a pro-active and comprehensive service to both Internal and External customers in all aspects on import freight forwarding services provided by the Company. **ROLES AND RESPONSIBILITIES** - Responsible for maintaining the documentation for the...


  • Singapore STAR CONCORD PTE. LTD. Full time

    **Customer Service Executive - Review customer inquiries for the company's import and export freight and logistics business scopes - Prepare accurate and detailed quotations for customers - Clarify and negotiate proposals with customers to ensure customer satisfaction - Review customer orders to ensure consistency with quotations offered - Prepare and...


  • Singapore Direct Search Global Full time

    **Job Detail**: - Job Reference - M7544 **Direct Search Global is working with a marine & offshore service supplier to fill a role of Import Shipping Executive in their Singapore office.** - Ensure all import documentation and procedures to be comply with the working guidelines and principles. - Handle clients’ enquiry related to importing. - Issue...

  • Customer Service

    2 weeks ago


    Singapore THONG LEE CONTAINER SERVICE PTE. LTD. Full time

    Thong Lee Container Service Pte Ltd is in the transportation industry, providing trucking services of sea freight containers to our wide range of customers from various trade and industry. Overview of this role is to liaise with customers to organize new job orders before handing over to Operations team. Key roles as our Customer Service Officer involves...


  • Singapore MAGENTA CONSULTING SERVICES PTE. LTD. Full time

    **- Monitoring pre-alert documents from Origin offices or sales support - Track and monitor flight arrivals and update customers - Handle survey shipments with Operations & customers - Ensure compliance with customer's SOP - Interface with multiple parties including customer, warehouse, service provider **Job Requirements**: - 'N' level - 1 year in...


  • Singapore STAFFKING PTE. LTD. Full time

    **Job Benefits**: - 5-day work week: - Medical coverage provided - Stable and supportive working environment - Immediate vacancy available **Responsibilities**: - Handle full spectrum of import and export documentation, including LC, Bill of Lading, and FTA declarations. - Provide end-to-end customer service, including shipping coordination, tracking,...


  • Singapore INGERSOLL-RAND SINGAPORE ENTERPRISES PTE. LTD. Full time

    **Job Summary** Our Customer Service Executive is responsible for delivering excellent customer experiences. He/she will need to liaise between our customers, factories and logistic partners to ensure execution of our sales orders. **Responsibilities** - Process and coordinate orders with factory to support customers. - Monitor delivery and ensure on-time...