Quality Assurance Assistant

2 weeks ago

Outram, Singapore London School of Business and Finance Full time

**Position Overview**:
The QA Assistant works closely with the QA Manager to ensure compliance to all requirements by the governing bodies eg, Committee of Private Education, SSG, etc. This position involves collaborating with various stakeholders within the educational institution to assess, monitor, and improve the quality of teaching, learning, and assessment processes.

**Key Responsibilities**:
Quality Assurance Coordination:

- Assist in the development, implementation, and monitoring of quality assurance policies, procedures, and guidelines.
- Collaborate with academic and other departments to coordinate data collection process and compiling of reports.
- Participate in the design and execution of internal review and internal audit programmes.

Documentation and Reporting:

- Maintain accurate records of quality assurance activities, assessment results, and improvement initiatives.
- Prepare comprehensive reports for internal and external stakeholders, highlighting areas of success and areas needing attention.
- Assist in compiling documentation for accreditation and internal review processes.
- Ensure that approved documents are appropriately labelled and tracked.
- Ensure that approved policies and procedures are appropriately disseminated and shared.
- Assist with the scheduling and other logistics required for CPE site visitors.

Professional Development:

- Assist in organizing workshops, training sessions, and seminars related to quality assurance practices for faculty and staff.
- Stay current with trends and best practices in academic quality assurance and suggest innovative approaches for improvement.

Stakeholder Engagement:

- Foster positive relationships with academic departments, faculty, and administrative staff to promote a culture of quality and continuous improvement.
- Communicate effectively with stakeholders to gather feedback and address concerns related to quality assurance.

Support Improvement Initiatives:

- Collaborate with academic units to develop action plans based on assessment findings and recommendations.
- Assist in monitoring the progress of improvement initiatives and their impact on academic quality.

**Qualifications and Requirements**:

- Bachelor's degree in any discipline.
- Excellent analytical and data interpretation skills.
- Proficiency in data collection, analysis, and reporting tools.
- Effective communication and interpersonal skills.
- Detail-oriented with strong organizational abilities.
- Ability to work independently and as part of a team.
- Competent working with technology tools (G-Suite, MS Office Suite)
- Culturally competent, able to work with culturally diverse staff.
- Familiarity with accreditation standards and processes (desired).
- Prior experience working in an educational setting. Private Educational Institution (PEI) environment (desired).

**Job Types**: Full-time, Permanent

**Salary**: $2,000.00 - $2,500.00 per month

**Benefits**:

- Additional leave
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Parental leave
- Professional development
- Work from home

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Performance bonus

Work Location: In person

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