Onsite Service Technician

20 hours ago

Singapore PRISM+ Full time

**Responsibilities**:

- Provide onsite technical support and assistance to customer in resolving hardware and software issue.
- Diagnose and troubleshoot technical issues, including mechanical, electrical, and software related problems.
- Repair or replace faulty components at customer side
- Maintain detailed of service records, repairs and equipment inventory.
- Follow safety protocols and guidelines to ensure a safe working environment.
- Provide excellent customer service by addressing client inquiries and resolving issues promptly.
- Collaborate with team members and contractors to complete projects and assignments.
- Any other ad-hoc duties as assigned by superior/or manager

**Requirements**:

- Min O-Level or equivalent. Relevant certifications or vocational training is a plus.
- Min 2 years’ experience as a Refrigerator/ Ceiling Fans/ Television/ Monitor onsite Technician or similar role.
- Familiarity with electrical/android systems and troubleshooting techniques.
- Ability to read and interpret technical manuals and diagrams.
- Excellent problem-solving and analytical skills.
- Detail-oriented with a strong commitment to quality and safety.
- Excellent communication and customer service skills.
- Ability to work independently and under pressure.
- Valid Class 3/3A driver's license or equivalent SG driving license.

**Benefits**
- Annual Increment
- Performance Bonus

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