Onsite Technician

9 hours ago

Singapore DM Dasher Pte Ltd Full time

Official website:

What's your role?

Dasher Singapore is seeking an enthusiastic Onsite Technician to join our team and assist customers in enjoying smart home technology. This role is ideal for tech-savvy individuals who enjoy working with people and aim to enhance home convenience and intelligence.

Key Responsibilities

  • Install Smart Appliances: Visit customers' homes to set up smart devices such as robot vacuum cleaners, cordless vacuums, dishwashers, water purifiers, and smart lighting.
  • Train Customers: Educate customers on how to use their new gadgets effectively to ensure they are comfortable with their smart home upgrades.
  • Provide Tech Support: Troubleshoot and resolve issues related to smart devices, including app connectivity.
  • Plumbing Knowledge: Utilize basic plumbing skills for water-connected appliances, ensuring compliance with Singapore's housing standards.
  • Water Purifier/Dispenser Experience: Experience with water purifiers or dispensers is a plus to enhance service quality.
  • Team Player: Collaborate with teammates to deliver excellent customer experiences, sharing tips and ideas for service improvement.

Skills Required

  • Entry-level candidates are welcome to apply.
  • Proficiency in English and 中文 (spoken and written) for communication with Chinese-speaking customers and suppliers.
  • Valid Singapore 2B motorbike or 3A car license.
  • Availability to work 5.5 days a week, Monday to Friday, 9am-6pm, and Saturday 9am-1pm.

Support Provided

Initial training with guidance from senior staff, ongoing mentorship from team leads, and participation in internal sharing sessions on new products and technologies.

Benefits

  • CPF contribution, AWS, annual increment.
  • Medical, optical, dental benefits, annual, medical, compassionate, parental, and child care leave.
  • Additional perks: insurance, laptop, company trips, anniversary and birthday gifts, snacks, refreshments, staff discounts.

Growth & Culture

We foster a challenging environment for continuous learning and growth, with a focus on efficiency, innovation, and a positive organizational culture. Career progression is clear, with opportunities to develop into leadership or technical roles within two years.

Our Philosophy

We see ourselves as a football team rather than a family—focused on shared values, goals, and mutual success. We support your personal growth and celebrate your achievements, whether you stay with us or move on to new opportunities.

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