
Admin and Customer Service
2 days ago
**Job Summary**:
We are seeking a proactive and customer-focused Admin and Customer Services Executive to support our daily operations and deliver high-quality service to our clients. This role involves administrative support, client coordination, and occasionally accompanying clients to banks and government agencies.
**Key Responsibilities**:
- Perform general administrative tasks such as data entry, document filing, and scheduling
- Support client onboarding, including preparation of service agreements and KYC forms
- Coordinate internally with the secretarial, accounting, tax, and immigration teams to follow up on client matters
- Assist in preparing and submitting documents to ACRA, IRAS, MOM, and other authorities
- Maintain accurate client records and monitor statutory deadlines
- Resolve client issues and ensure a high level of client satisfaction
- Accompany clients to banks, law firms, and government offices (e.g. IRAS, MOM, ICA) when required
- Provide support for simple accounting/tax document collection and tracking (training provided)
**Requirements**:
- Minimum GCE ‘O’ Level / Diploma in Business Administration or related field
- Experience in administrative or customer service roles is preferred
- Good command of both English and Mandarin (to liaise with Mandarin-speaking clients)
- Strong communication, interpersonal, and problem-solving skills
- Detail-oriented and able to manage multiple tasks efficiently
- Proficient in Microsoft Office; familiarity with corporate service platforms is a plus
- Able and willing to attend client meetings and accompany clients when necessary
**What We Offer**:
- Supportive and collaborative team culture
- On-the-job training and exposure to corporate compliance work
- Career development opportunities in the corporate services industry
Pay: $2,500.00 - $4,000.00 per month
**Benefits**:
- Professional development
Schedule:
- Monday to Friday
Supplemental Pay:
- Commission pay
- Overtime pay
- Performance bonus
Work Location: In person
Expected Start Date: 01/07/2025
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