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Brokerage System Implementation Supervisor

2 weeks ago


Singapore UNITED PARCEL SERVICE Full time

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

**Responsibilities**:

- Collaborating with prospective users and clients to understand and anticipate their needs and translate them into product requirements
- Defining the vision for the team’s product
- Creating a product road map based on this vision
- Managing the product backlog and prioritizing them based on changing requirements
- Overseeing all stages of product creation including design, development, testing and deployment
- Developing user stories
- Monitoring and evaluating product progress at each stage of the process
- Liaising with the country/district/region teams and end-users to deliver updates
- Participating in Scrum meetings and product sprints

**Job Requirements**
- Bachelor's Degree preferred or equivalent combination of education, training, and experience
- 3 years' experience in project management/implementation or an equivalent work experience is preferred
- Experience in custom brokerage sector preferred
- Requires excellent oral (English) and written (English) communication, attention to detail, organizational, problem-solving and trouble-shooting skills
- Demonstrated success in requirement elicitation and documentation
- Experience in conducting training is preferred
- Travel is estimated mínimal
- Include some nights conference calls

**Employee Type**:
Permanent

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