Brokerage Training Supervisor

2 weeks ago


Singapore UNITED PARCEL SERVICE Full time

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

The Brokerage Training Supervisor provides training and training-related support to Brokerage Operations. This position creates, updates, and audits training content and materials by adopting industry best practice to support the development of Brokerage expertise within UPS and ensure Customs and Trade compliance. He/She maintains, interprets, and communicates regulatory updates.

**Job Duties**
- Work with Global Brokerage Training team to develop the annual APAC Brokerage training plan, adopting best practice from the Global Training Team.
- Work with Brokerage systems owners and Brokerage Operations to develop training content (i.e., Job Aids) and training materials based on MOP/LOP as well as Systems User Guides.
- Conduct review of content and training materials that are created with relevant stakeholders.
- Conduct “Train the Trainer” sessions to build a network of local training SMEs in the APAC region to support execution of the annual APAC Brokerage training plan to ensure the continuous development of Brokerage expertise.
- Create training materials not limited to assessments to assess annual training effectiveness.
- Support to monitor and identify training gaps base on industry best practice and recommend measures to address the training gaps identified.
- Support Brokerage system enhancements (RFC) deployments by:

- Creating, maintaining, and updating training materials onto UPS university as well as APAC Brokerage Training SharePoint site.
- Support local language translation requirements.

**Job Requirements**
- Possess a Degree in Business Administration, Customs Administration or equivalent/similar fields.
- Display positive attitude with strong communication skills and the ability to work in a fast-paced collaborative environment.
- Demonstrate good understanding of Brokerage systems or experience in Brokerage operations and compliance knowledge preferred.
- Demonstrates good understanding of implementation objectives, project plan, and one's role within a project; participates in the implementation of a project; provides timely, thorough, and concise updates for area of responsibility; identifies areas of risk and properly communicates them to the project manager.
- Display ability to design messaging and visuals for appropriate audience to meet the specifies needs and requirements to deliver the APAC Brokerage training program and be able to identify and address training gaps with appropriate training contents and materials.
- Possess good level of technical writing skill - Uses the appropriate style, level of detail, grammar, and organization of thought in technical writing considering the end-user’s perspective when creating training materials.

**Employee Type**:
Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.



  • Singapore UNITED PARCEL SERVICE Full time

    Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself...


  • Singapore Spearing Executive Search Full time

    The Brokerage Supervisor is responsible for liaising with customers, logistics operators and customs officials and supervising the custom clearance operations to ensure goods are cleared through customs or quarantine in accordance with import and export laws and regulations. Analytical and systematic, he/she is required to supervise a freight operations team...


  • Singapore beBeeLawyer Full time $100,000 - $150,000

    Job Opportunity">We are seeking a lawyer to join our Global Markets Legal function in Singapore. This role will sit within the APAC Equities Legal team and act as the primary legal point of contact for Prime Brokerage business across the region.This is an excellent opportunity for a lawyer with existing experience in Prime Brokerage or Equity Derivatives to...


  • Singapore Ashford Benjamin Ltd. Full time

    We are instructed on an exciting opportunity with a top-tier global financial institution seeking to hire a lawyer to join its Global Markets Legal function in Singapore.This role will sit within the APAC Equities Legal team and act as the primary legal point of contact for the Prime Brokerage business across the region. In addition to Prime Brokerage...


  • Singapore Michael Page Full time

    Onboarding Manager, Brokerage (Contract)Join to apply for the Onboarding Manager, Brokerage (Contract)role at Michael Page Onboarding Manager, Brokerage (Contract)3 days ago Be among the first 25 applicants Join to apply for the Onboarding Manager, Brokerage (Contract)role at Michael Page Get AI-powered advice on this job and more exclusive features. Chance...


  • Singapore UNITED PARCEL SERVICE Full time

    Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself...


  • Singapore CHANG CHENG MEE WAH FOOD IND PTE. LTD. Full time

    Established F&B company looking for Supervisor to manage training and customer service at Supermarket Outlets. **Requirements**: - Positive attitude - Relevant experience in the F&B industries - Manage the employees training on supermarket SOP - Maintain Food Hygiene and Safety at the outlets - Able to communicate with outlet stall assistant/chef and...

  • Training Supervisor

    2 weeks ago


    Singapore SUN-DAC Full time

    **Core Function**: The Training Supervisor will be responsible for the supervision, training and guidance of Training Officers in the delivery of quality training programme for adults with disabilities. The Training Supervisor will also be involved in the daily training provided for SUN-DAC’s clients. **Core Responsibilities**: - To use evidence based...

  • Retail Manager

    1 week ago


    Singapore moomoo Full time

    Moomoo is more than just a global investment and trading platform—we’re a fast-growing force in the wealth-tech space, committed to transforming the way people invest. Since our founding in 2018, we've rapidly expanded across Singapore, Australia, Japan, Canada, and Malaysia, now empowering over **25 million users worldwide**. In Singapore, Moomoo...


  • East Singapore UPS SCS (SINGAPORE) PTE. LTD. Full time

    **Location** - Singapore, East**Job Type** - Permanent**Salary** - $2,000 - $2,800 Per Month**Date Posted** - 2 hours agoAdditional Details **Job ID** - 123334**Job Views** - 1Roles & Responsibilities - Support supervisor to implement new business (carry clear, standalone). - Ensure Billing are accurate and no error. - Achieve performance goals and project...