Services - Project Manager/ Implementation Manager - Tts Client Project Management Office -vice President

2 weeks ago

Singapore Citigroup Full time

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**Job Overview**:
**Overview of the Role**
- The Implementation Manager/ Project Manager is expected to manage highly complex and time-sensitive client implementations/ projects covering cash management and trade products.
- The Implementation Manager/ Project Manager will manage a portfolio of cluster and/or global client projects numbering from approximately 10-20 depending on scope and complexity, with highest level of quality and professionalism.
- Ensure timely delivery of projects and total client satisfaction: Implement client objectives within standard guidelines and timeframes
- Act as an advisor to the client in building the overall structure of the project and fine tune the solution to fit the client's requirements.
- Act as the primary interface to client, while coordinating all internal and external project related activities.
- Support Sales effort by participating as a part of the deal team to prepare client pitches.
- Comply with all audit, regulatory and compliance directives.
- Appropriately manage and resolve issues and escalations raised throughout the project through proper issue tracking and escalation channels.
- Continuously seek to identify opportunities for efficiency and control improvements in the process and Implement such improvements whenever possible.

**Qualifications**
- 7-10 years of client management, implementation/ project management experience is good to have.
- In-depth knowledge and experience with cash/trade products and business processes.
- Strong influencing skills to manage virtual teams.
- Expert knowledge of MS Office products, including MS Project.
- Project Management certification (i.e. Project Management Professional - PMP, Prince 2 Practitioner, or equivalent) is an advantage.

**Education**
- Bachelor's/University degree or equivalent experience is required, Masters degree is good to have.

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.**Job Family Group**:
Project and Program Management
- **Job Family**:
Program Management
- **Time Type**:
Full time
- **Most Relevant Skills**

Please see the requirements listed above.
- **Other Relevant Skills**

For complementary skills, please see above and/or contact the recruiter.- View Citi’s _EEO Policy Statement_ and the _Know Your Rights_ poster._

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