Healthcare Call Centre

**StarMed **is a one-stop day-surgery and multi-disciplinary medical centre that offers quality day surgeries and diagnostic services at competitive private sector prices. We are now looking for a call centre officer to manage our general hotline. **Roles & Responsibilities**: - Work closely with inter-department for any relating matters. - Preparation of...

Roles & ResponsibilitiesResponsibilities:Respond to patient / general public phone call queries Respond according to SOP Liaise with Healthcare Professionals Redirect calls to relevant personnels / departments as needed Attend to emergency calls effectively and follow SOP as trained Any admin duties as assignedRequirements:Min Nitec or Diploma in any...

Roles & ResponsibilitiesResponsibilities:Respond to patient / general public phone call queries Respond according to SOP Liaise with Healthcare Professionals Redirect calls to relevant personnels / departments as needed Attend to emergency calls effectively and follow SOP as trained Any admin duties as assignedRequirements:Min Nitec or Diploma in any...

**StarMed **is a one-stop day-surgery and multi-disciplinary medical centre that offers quality day surgeries and diagnostic services at competitive private sector prices. We are now looking for a call centre officer to manage our centre general hotline. **Roles & Responsibilities**: - Work closely with inter-department for any relating matters -...

to conceptualise TCC service models, ensuring that the functions of TCC align with the Company strategies and priorities. - Appointed vendors to plan and operationalise TCC services. - Existing Call Centres within Company, to establish the services, work flows and processes that Functions will undertake. - Procurement/ Legal/ IT for procurement of services...

**StarMed** is a one-stop day-surgery and multi-disciplinary medical centre that offers quality day surgeries and diagnostic services at competitive private sector prices **Roles & Responsibilities** - Provide accurate and timely information - Preparation of documents and reports - Performing administrative duties and any other duties as...

Roles & ResponsibilitiesKey Responsibilities:Respond to patient and general public phone call inquiries in accordance with established procedures. Liaise with healthcare professionals to address queries and provide relevant information. Redirect calls to the appropriate personnel or departments as needed, ensuring seamless communication. Attend to...

COMPANY DESCRIPTION Established since 1987, ECON Healthcare Group celebrates more than 35 years of commitment to quality healthcare and eldercare services this year. As a regional provider for integrated healthcare services in Singapore, Malaysia and China, the Group incorporates a chain of medicare centres and nursing homes, hospital services, a careskill...

Roles & ResponsibilitiesHandles calls and enquiries from the General Line and Appointment Line to provide information on healthcare services to patients and the public Assists in scheduling appointments for patients and/or provides information related to appointments to patients respectively Performs administrative duties such as filing referral documents,...

As a Call Centre Executive, you will be the first point of contract for patients and referrers with the primary focuses on coordinating, scheduling and confirming appointments and handling enquires. You will also be expected to provide internal administrative support with the objective of providing the highest customer service quality. - Book appointments...