Custody Operations Client Service, Senior Associate

2 weeks ago

Singapore State Street Full time

Who we are looking for

Why this role is important to us

The team you will be joining is a part of State Street Global Services (SSGS). SSGS gives asset owners and managers access to the essential financial tools they need to deliver effective investment solutions. From core custody, accounting, fund administration and shareholder recordkeeping, to complete operations solutions and servicing for alternative assets like OTC derivatives, private equity and real estate, SSGS’ tools help our clients make better investment choices and act on growth opportunities.

Join us if making your mark in the financial services industry from day one is a challenge you are up for.

What you will be responsible for

As Client Services Manager, Client Delivery Manager you will
- Resolution of all types of queries raised by Client /Investment Manager operations’ teams
- Focus on building strong working relationships with global Client / Investment Managers’ operations teams
- Provide accurate and timely responses to queries raised by Clients' / Investment Managers’ operations teams
- Research using internal and external sources to respond and resolve inquiries
- Liaise and maintain effective communications with internal and external contacts
- Proactively identify issues and escalate to appropriate parties for resolution
- Performs operational tasks as necessary
- Works with moderate guidance and accountable for individual and team results

What we value

These skills will help you succeed in this role
- Strong analytical and good organization skills
- Client Servicing skills with excellent communication and interpersonal skills
- High attention to detail to ensure quality, completeness and accuracy of work.
- Demonstrated ability to work effectively both independently and in a team oriented environment.

Education & Preferred Qualifications
- Degree or Diploma holder with minimum 3 to 5 years’ experience in financial operations / custody services
- Good knowledge of equities and bond settlement in Asian markets; portfolio valuation and corporate actions

Additional requirements
- Proficient in MS Word, Excel and PowerPoint
- Willing to work flexible and long hours and also during Singapore public holidays

About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You’ll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

State Street is an equal opportunity and affirmative action employer.

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