Programme Officer, Outreach

6 days ago

Singapore SPD Singapore Full time

Full Time, Part Time
- Singapore

In this part-time role, you will support SPD, one of Singapore’s most established social services organizations, in its mission to serve families of persons with disabilities.

**Job Scope**

**Door-to-Door Outreach**:

- Conduct door-to-door outreach within designated north-east region of Singapore (Seng Kang, Punggol, Serangoon, Hougang) to inform families of persons with disabilities and residents about ESH and SPD’s services and opportunities.
- Provide detailed information about ESH’s activities and services for persons with disabilities and their caregivers, as well as opportunities for volunteer engagement.
- Establish a rapport with community members, listening to their needs and concerns, and connect them to appropriate SPD services.
- Identify and engage potential volunteers by explaining the benefits and impact of volunteering with SPD. Encourage sign-ups and participation in SPD’s volunteer programs.
- Collect relevant data during interactions, including contact details, feedback, and interest levels, ensuring this information is accurately recorded and shared with the team for follow-up.

**Outreach Booth Support**:

- Set up and manage outreach booths in community spaces, such as malls or public areas, to engage with individuals and promote ESH’s services.
- Actively engage with individuals visiting the booth, providing information, answering questions, and encouraging participation in SPD’s programs.
- Raise awareness about the importance of inclusion for persons with disabilities and the impact of volunteer efforts in supporting these initiatives.
- Collect visitor details, track their interests, and document feedback. Ensure that all potential leads are followed up with appropriately.

**Collaboration and Reporting**:

- Work closely with the Community Inclusion & Engagement and Volunteer Management teams to ensure outreach efforts are aligned with SPD’s goals.
- Regularly update the teams on outreach progress, including successes, challenges, and valuable insights from interactions with the community.
- Work closely with other team members involved in outreach and volunteer engagement, ensuring a consistent and coordinated approach to community outreach efforts.
- Consolidate and maintain accurate outreach data, ensuring proper documentation for future follow-ups and program improvements, including Door-to-Door and Volunteer Management data and any relevant insights gathered during interactions.

**Requirements**:

- Competent in basic MS Excel skills
- Able to travel around the North-east region of Singapore
- Eager to champion services for persons with disabilities
- Hours Required (Subject to change based on operational needs)
- Strong interpersonal and communication skills, able to engage effectively with diverse audience on a one-to-one level
- Professional and presentable, in-line with the role’s requirements to represent the organization’s respectable programmes
- Conversant and adaptable

**Responsibilities**:
**Requirements**:

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