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Retail Store Managers
3 weeks ago
Due to our expansion and having our 3rd store in the works, we are on the look out for more members to join our fun and vibrant team
**RETAIL STORE MANAGER / ASSISTANT MANAGER (F&B)**
**JOB SUMMARY**
The Retail Store Manager bears the overall responsibility for the profitability of the chain store. He/she performs store-level supports functions, such as customer service, scheduling, handling day-to-day operations, cashiering, closing of the till, ordering inventory and back office support.
- Plan roster for operations staff
- Ensure daily opening and closing duties in the store are properly executed
- Effectively manage recruitment, lead and manage employees, oversee operations, handle customer complaints, and generate financial/ cost reports
- Manage, direct and coordinate all operation-related activities in a proficient and effective manner
- Maintain a high level of customer service standards
- Provide coordination and services for both kitchen and service
- Perform inventory checks and product ordering
- Ensure overall store image is maintained and the brand is always well represented
- Provide suggestions or develop a new SOP to improve operations and employee duties for the betterment of the customers
- Coach and conduct training for quality and efficient operational excellence
- Communicate daily and act as a liaison between operations staff and management
- Ensures a safe, secure, and legal work environment
- Develops personal growth opportunities
- Execute any other duties as requested by immediate superiors
**Job Requirements**:
- At least 5 years of working experience in the Retail / F&B industry is required for this position
- Excellent interpersonal skills
- Preferably Manager specialized in Retail/Food/Beverage Service or equivalent
- Ability to commence work immediately highly advantageous
**RETAIL TEAM LEADER (F&B)**
**JOB SUMMARY**
The Retail Team Leader assists the Store Manager to perform store-level supports functions, such as customer service, scheduling, handling day-to-day operations, cashiering, closing of the till, ordering inventory and back office support.
- Responsible for sales and profits
- Responsible for inventory management, maintain housekeeping standards as well as product planning
- Responsible for allocation of the products according to sales and customer demands
- Supervise and conduct training for a team of Retail Assistants to ensure the smooth running of daily operations
**Job Requirements**:
- Minimum GCE "O" level with 2 years of relevant experience
- Independent and team player with good leadership skills
- Service-oriented and hands-on person
- Able to work on shifts, weekends and public holidays
- Excellent interpersonal skills
- Ability to commence work immediately highly advantageous
**RETAIL ASSOCIATES (RETAIL / F&B)**
**FULL / PART-TIME**
- Support the day-to-day business operations of the retail store
- Greeting Customers the moment they enter the store and making them feel welcome
- Perform cashiering function where required
- Be approachable and be a good listener to customers’ needs
- Upsell and recommend a product and solution to customers
- Keeping abreast of product knowledge through continuous learning
- Overcoming customers’ objections.
- Perform general housekeeping to maintain a safe and hygienic environment for staff and customers
- Any other ad hoc duties assigned
**Job Requirements**:
- At least 1-2 years relevant retail experience
- Possess a food handler’s license ( **Food Safety Course Level 1 **or higher) is a plus
- Basic written and verbal communication skills in English
- Basic IT proficiency in using smartphones
- Required to work rotating shifts, weekends and public holidays
- Ability to work in a fast-paced environment
- Able to work in a team
- Applicants with no experience are welcomed. Training will be provided
- Ability to commence work immediately highly advantageous
**KITCHEN ASSISTANT (RETAIL FOOD SERVICE)**
**JOB SUMMARY**
Assist in food preparation as well as perform all washing and cleaning duties required in the kitchen. He/She should ensure that all kitchen equipment and structures are always kept and maintained in safe and good working order.
- Involve in kitchen operations from food preparation to final production. Food preparation will be in accordance with daily operations
- Comply with workplace safety and health policies and procedures
- Follow food and beverage safety and hygiene policies and procedures
- Receive and store products. Assist in stock take and storage of stock
- Maintain quality control procedures
- Housekeeping routines
- Any other duties as assigned by the Store Manager
**Job Requirements**:
- At least 1-2 years of relevant experience with prior experience in the kitchen is preferred
- Possess a food handler’s license ( **Food Safety Course Level 1 **or higher) highly preferred
- Good knowledge of food health and safety regulations
- Fit to withstand long hours standing
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