Applications Support Technology Lead

2 weeks ago

Singapore Citi Full time

**Responsibilities**:

- The Application Support Senior Analyst provides technical and business support for users of Citi Applcations. This includes providing quick resolutions to app issues, driving stability, efficiency and effectiveness improvements to help us and the business succeed.
- Start of day checks, continuous monitoring, and regional handover.
- Perform same day risk reconciliations
- Develop and maintain technical support documentation.
- Assess risk and impact of production issues and escalate to business and technology management in a timely manner.
- Ensures that storage and archiving procedures are in place and functioning correctly
- Partners with appropriate development and production support areas to prioritize bug fixes and support tooling requirements.
- Engages in post implementation analysis to ensure successful system design and functionality.
- Ensures essential procedures are followed and helps to define operating standards and processes.
- Act as a liaison between users/traders, interfacing internal technology groups and vendors.
- Expected to be able to raise problems to appropriate technology and business teams, while adhering to Service Level Agreements.
- Acts as advisor or coach to new or lower level analysts.
- Provides evaluative judgment based on analysis of factual information in complicated and unique situations.
- Directly impacts the business by ensuring the quality of work provided by self and others; impacts own team and closely related work teams.
- Exhibits sound and comprehensive communication and diplomacy skills to exchange complex information.
- Active involvement in and ownership of Support Project items, covering Stability, Efficiency, and Effectiveness initiatives.
- Performs other duties and functions as assigned.
- Has the ability to operate with a limited level of direct supervision.
- Can exercise independence of judgement and autonomy.
- Acts as SME to senior stakeholders and /or other team members.
- ** Technology Experience required
-**:

- Unix / Linux
- Python
- Javascript
- Tableau
- Oracle
- Geneos ITRS

**Qualifications**:

- 5-8 years experience in an Application Support role.
- Experience with some programming languages and willingness/ability to learn.
- Advanced execution capabilities and ability to adjust quickly to changes and re-prioritization
- Effective written and verbal communications including ability to explain technical issues in simple terms that non-IT staff can understand.
- Demonstrated analytical skills
- Issue tracking and reporting using tools
- Knowledge/ experience of problem Management Tools.
- Good all-round technical skills
- Effectively share information with other support team members and with other technology teams
- Ability to plan and organize workload
- Consistently demonstrates clear and concise written and verbal communication skills
- Ability to communicate appropriately to relevant stakeholder

**Education**:

- Bachelor’s/University degree or equivalent experience
- **Job Family Group**:
Technology
- **Job Family**:
Applications Support
- **Time Type**:
Full time
- Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**.

View the **EEO Policy Statement**.

View the **Pay Transparency Posting

  • Applications Development Technology Lead

    2 weeks ago

    Singapore Citi Full time

    SVP - Applications Development Technology Senior Lead (Hybrid)Join to apply for the SVP - Applications Development Technology Senior Lead (Hybrid) role at CitiSVP - Applications Development Technology Senior Lead (Hybrid)4 days ago Be among the first 25 applicantsJoin to apply for the SVP - Applications Development Technology Senior Lead (Hybrid) role at...

  • Applications Support Technology Lead Analyst

    10 hours ago

    Singapore Citigroup Inc. Full time

    Overview The Apps Sup Tech Lead Analyst is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people...

  • Semiconductor Equipment/Applications Engineering Lead

    7 days ago

    Singapore Micron Technology Full time

    Semiconductor Equipment/Applications Engineering Lead (NAND RDA)Join to apply for the Semiconductor Equipment/Applications Engineering Lead (NAND RDA)role at Micron Technology Semiconductor Equipment/Applications Engineering Lead (NAND RDA)1 week ago Be among the first 25 applicants Join to apply for the Semiconductor Equipment/Applications Engineering Lead...

  • 25892677 Application Support Technology Lead Analyst

    4 weeks ago

    Singapore CITIBANK N.A. Full time

    Roles & ResponsibilitiesWhether you're at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you'll have the opportunity to expand your skills and make a difference at one of the world's most global banks. We're fully committed to supporting your growth and development from the start with extensive...

  • Manager, Application Support

    11 hours ago

    Singapore Singapore Institute of Technology Full time

    Manager, Application Support (SIT-Connects)Join to apply for the Manager, Application Support (SIT-Connects)role at Singapore Institute of Technology . Job Description Position: Manager, Application Support (SIT-Connects)Posting Start Date: 24/07/2025Schemes of Service: Corporate Division: Communications & Information Technology Employment Type: Fixed Term...

  • L3 Application Support

    15 hours ago

    Singapore DXC Technology Full time

    **Posting Title**:Application Development and Support (L3)** We are looking for a proactive and dynamic professional to join our Application L3 team who can design, develop, and provide maintenance and support for a mission critical system. As a successful Java Developer, you should demonstrate good knowledge of industry best practices and proficiency with...

  • Application support Engineer

    2 weeks ago

    Singapore DXC Technology Full time $80,000 - $120,000 per year

    Job Description:Job Description:We are looking for a proactive and dynamic professional to join our Application L2 support team to provide maintenance and support for a mission critical system.Training & mentorship will be provided on SOPs, ITSM and usage of Monitoring & Investigation tools.Roles and Responsibilities:Provides day-to-day application support...

  • Technical Applications Support Lead

    7 days ago

    Singapore beBeeApplication Full time $150,000 - $200,000

    Job DescriptionAs a seasoned Applications Support Group Manager, you will play a pivotal role in driving the success of our technology function. This position entails leading and directing a team of professionals, leveraging a comprehensive understanding of multiple areas within the function to achieve strategic objectives.Strong commercial acumen and...

  • Application Support Engineer

    7 days ago

    Singapore DXC Technology Full time

    **Job** **Description**: We are looking for a proactive and dynamic professional to join our Application L2 support team to provide maintenance and support for a mission critical system. Training & mentorship will be provided on SOPs, ITSM and usage of Monitoring & Investigation tools. **Roles and**Responsibilities**: - Knowing and understanding the...

  • L2 Application Support

    5 days ago

    Singapore DXC Technology Full time

    Posting Title: Application Support (L2) **Job Description**: We are looking for a proactive and dynamic professional to join our Application L2 support team to provide maintenance and support for a mission critical system. Training & mentorship will be provided on SOPs, ITSM and usage of Monitoring & Investigation tools. Roles and...