Current jobs related to Membership Services Executive - Singapore - WINGSOVERASIA PTE. LTD.

  • Membership Services Executive

    2 weeks ago

    Singapore National University of Singapore Society Full time

    Roles & Responsibilities Primary Role: Support the Society in its membership administrative services and liaise with members as and when necessary. Responsibilities: - Manage and maintain up-to-date database for membership - Handle enquiries and correspondences on membership - Process applications for admission/withdrawals and billing for subscription -...

  • Membership Services and Engagement Executive

    5 days ago

    Singapore THE SINGAPORE CONTRACTORS ASSOCIATION LIMITED Full time

    **About The Singapore Contractors Association Ltd** Formed in 1937, The Singapore Contractors Association Ltd (SCAL) is the official representative body of the construction industry in Singapore with about 3,000 members. An exciting opportunity has come up for a dynamic and talented individual to join us as Membership Services and Engagement...

  • Membership Services Executive

    1 week ago

    Singapore National University of Singapore Society Full time

    Roles & ResponsibilitiesPrimary Role:Support the Society in its membership administrative services and liaise with members as and when necessary.Responsibilities:- Manage and maintain up-to-date database for membership- Handle enquiries and correspondences on membership- Process applications for admission/withdrawals and billing for subscription- Provide...

  • Head of CRM

    7 days ago

    Singapore Page Executive Full time

    Renowned Hospitality Player - Business Expansion Mode **About Our Client**: Our client is a renowned hospitality company with strong global reputation in the market. As the market has opened up, the projected business growth is substantial and hence they are looking for a seasoned strategist that is strong in membership management and development across...

  • Membership Executive

    1 week ago

    Singapore CIVIL SERVICE CLUB Full time

    **Job Highlights**: - Attractive Bonus Scheme - Good Staff Benefits - Opportunity for Career Growth **MEMBERSHIP EXECUTIVE** (Location : Tessensohn, nearest MRT Farrer Park) As a Membership Executive in our Membership Team, you will report to our Assistant Manager, Membership. **What you’ll be doing**: - To assist in the daily operations and...

  • Membership Services Assistant

    7 days ago

    Singapore TANAH MERAH COUNTRY CLUB Full time

    **Job Description**: - Maintain an updated and accurate membership database (for both electronic records and physical members’ files) - Maintain statistical records pertaining to Membership data and profiles - Provide courteous and efficient service and timely responses to members/public on membership-related matter - Assist in the conceptualisation and...

  • Senior Executive/Executive, Membership

    7 days ago

    Singapore Resorts World Sentosa Full time

    Overview Senior Executive/Executive, Membership & Guest Services Responsibilities Perform day-to-day operations of Membership and Guest Services duties, including attending to general enquiries and guest feedback, and processing of membership related transactions. Prepare daily shift opening/closing processes and documents. Work closely with other...

  • Membership Services Professional

    2 weeks ago

    Singapore beBeeCustomer Full time $4,000 - $6,000

    Job Title: Membership Services Professional We are seeking a highly skilled and experienced professional to join our team as a Membership Services Executive. This role is responsible for providing exceptional customer service and administrative support to our members. The ideal candidate will possess excellent communication skills, be proficient in MS...

  • Membership Service Manager

    2 weeks ago

    Singapore beBeeCustomerService Full time $57,000 - $83,000

    Job OverviewAs a senior executive in membership services, you will play a vital role in delivering exceptional customer experiences and ensuring the smooth operation of our membership programs.ResponsibilitiesEnsure day-to-day membership operations run smoothly, including responding to member inquiries and resolving any issues that may arise. Prepare and...

  • Membership Executive

    1 week ago

    Singapore YOUNG WOMEN'S CHRISTIAN ASSOCIATION OF SINGAPORE Full time

    **Purpose** Managing the YWCA Membership programmes, coordinate membership programmes. He/She maintains strong relationships with our members and supporting in recruitment of members and member engagement. **Responsibilities** **Membership Relations** - Manage the membership lifecycle including recruitment, onboarding and renewals of membership. - Serve...

Membership Services Executive

2 weeks ago

Singapore WINGSOVERASIA PTE. LTD. Full time

**Responsibilities**:

- Ensure consistent contact and face-to-face meetings with existing Members to maintain WingsOverAsia top-of-mind presence.
- Manage and handle the entire end-to-end process and administrative requirements from membership enquiry to membership signup & onboarding of members
- Responsible for the data accuracy and completeness of the membership database and also related systems
- Track and manage all data and administration requirements related to membership milestones, membership flying activities, renewals and other membership activities
- Prepare briefings and reports on Membership’s status for the Manager and Management
- Lead and manage membership engagement activities to enhance overall membership experience - from understanding member needs & preferences to activity ideation, execution and post-event analysis
- Coordinate with flight operations and other departments to support members’ flying activities
- Track, issue, replenish membership office supplies
- Responsible for all regular management reporting on member and flying activities, and membership KPIs
- Serve as the lead point of contact for members
- Answering all phone calls and written questions, concerns regarding membership
- Attend and resolve Members' concerns in a timely and professional manner
- Ensure vibrancy of the club
- Any other ad hoc duties assigned by HOD or management

**Requirements**:

- At least 5 years of hands-on sales administration or customer service experience
- Experience in hospitality industry is highly desired
- Good spoken and written English, and good spoken Chinese
- Must be able to prepare and deliver presentations independently
- Able to multi-task while being extremely efficient and productive in time usage
- Able to prioritise according to club & company priorities
- Proactive, meticulous and able to work independently requiring mínimal direction
- Team player who has proven abilities to work cross-functionally or cross-business lines
- Able to work weekends (including Sat, Sun & PH) and some nights with members’ events
- Punctual, patient, courteous and excellent customer service demeanour with lots of smiles