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Project Support Assistant

2 weeks ago


Downtown Core, Singapore Agemer Limited Full time

**Product Support Assistant**
**Location**: Singapore
**Salary**: SGD 2,000 - SGD 2,500
**Employment Type**: Full-time
**Special Requirement**: Must be a Singaporean Citizen.

**About the Role**:
We are looking for a **Product Support Assistant** to join our team. This position is ideal for those with experience in hospitality or customer service, but we also welcome **fresh diploma holders** with no prior experience. The role involves **traveling along the train** for support purposes.

**Primary Responsibilities**:

- Assist in the preparation and distribution of product information and support materials.
- Coordinate with various departments to ensure timely resolution of product-related issues.
- Maintain accurate records of support activities, issues, and resolutions.
- Monitor product performance and provide feedback to the Product Support Manager.
- Participate in regular meetings with the Product Support team to discuss progress, issues, and improvements.
- Support the implementation of new products and services.
- Assist in the preparation of reports and presentations for management.
- Perform other duties as assigned by the Product Support Manager.

**Requirements**:

- Must be aSingaporean Citizen.
- Hospitality or customer service background is preferred.

Pay: $2,000.00 - $2,500.00 per month

Work Location: In person