Current jobs related to Guest Experience - Singapore - MAVERICK GRP PTE. LTD.

  • Experience Director

    1 week ago

    Singapore beBeeGuest Full time $4,000 - $6,000

    Guest Experience Coordinator Job OverviewThe primary function of this role is to oversee the guest experience at various outlets in Singapore.Key Responsibilities:Ensure high service standards through continuous monitoring of guest feedback and reviewsMaintain strong relationships with repeat guests and VIP clienteleEnhance sales through effective guest...

  • Guest Experience Executive

    2 weeks ago

    Singapore CONRAD SINGAPORE MARINA BAY Full time

    A Guest Experience Executive with Conrad Hotels and Resorts is responsible for creating memorable experiences for guests, and ensuring satisfaction of executive Guests throughout their stay at the hotel by ensuring that enquiries receive responses and advice and information is delivered when requested. **What will it be like to work for this Hilton...

  • Elevating Guest Experiences

    1 week ago

    Singapore beBeeGuestExperience Full time $45,000 - $75,000

    Guest Experience Manager Delivering exceptional guest experiences is at the heart of this role, where you will have the opportunity to elevate the end-to-end guest journey and make a meaningful impact on our guests. Key Responsibilities: Host guests with warmth and professionalism, ensuring every visit feels personalized and memorable. Maintain and update...

  • guest experience host

    1 day ago

    Singapore Andaz Full time $32,000 - $40,000 per year

    SummaryCome join us to express your Andaz as Guest Experience Host (Rooms) if the following describes you. You are a team-player who is always passionate about delighting your guests with the highest quality of service throughout all stages of their stay. You enjoy interacting and engaging with guests through meaningful conversations and customer service...

  • Guest Experience Specialist

    1 week ago

    Singapore beBeeCustomer Full time $3,000 - $5,000

    Job Title:Guest Experience SpecialistWe are seeking a highly skilled Guest Experience Specialist to provide exceptional service to our guests.Key Responsibilities:Provide prompt, courteous, and efficient service to all guestsHandle guest complaints and requests in a professional mannerCollaborate with other departments to ensure seamless guest...

  • Guest Experience Manager

    2 weeks ago

    Singapore RAFFLES SENTOSA SINGAPORE Full time

    **JOB SUMMARY** Reporting to the Director of Villa Services, the Guest Experience Manager will collaborate closely with all operating departments in and is responsible for leading and supervising the guest experience team in delivering a seamless and delightful stay experience for our guests. At the same time, he/she shall be responsible for the overall...

  • Guest Experience Professional

    2 weeks ago

    Singapore beBeeExceptional Full time $56,000 - $76,000

    Job Summary:">">We are seeking a skilled Guest Experience Manager to lead our Guest Experience team and provide exceptional service to our guests.">">About the Role:">">As a Guest Experience Manager, you will be responsible for ensuring that our guests have an exceptional experience during their stay with us.">You will oversee daily operations, drive...

  • Guest Experience Ambassador

    2 weeks ago

    Singapore beBeeExceptional Full time $36,000 - $42,000

    Key ResponsibilitiesThe Guest Relations Executive plays a pivotal role in delivering exceptional guest experiences, from initial greetings to seamless dining encounters.Greet guests warmly and professionally upon arrival and throughout their stay, ensuring a personalized service standard.Offer personalized menu recommendations based on guests' preferences,...

  • Guest Experience Ambassador

    2 weeks ago

    Singapore beBeeAmbassador Full time $2,500 - $4,000

    Job Title: Guest Experience AmbassadorWe are seeking a skilled Guest Experience Ambassador to join our team. As a key member of our hospitality staff, you will be responsible for ensuring that every guest has an exceptional experience with us.About the Role:The Guest Experience Ambassador is responsible for providing exceptional customer service and ensuring...

  • Guest Experience Expert

    3 days ago

    Singapore Marriott International Full time

    Additional Information Job Number Job CategoryRooms & Guest Services Operations LocationSingapore Marriott Tang Plaza Hotel, 320 Orchard Road, Singapore, Singapore, Singapore, ScheduleFull Time Located Remotely?N Position Type Non-Management JOB SUMMARY Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build...

Guest Experience

3 weeks ago

Singapore MAVERICK GRP PTE. LTD. Full time

**Guest Experience & Club Operations Crew**:
**Company**: Maverick Grp Pte. Ltd. (Performance Pickleball)

**Location**: On-Site, Performance Pickleball

**Commitment**: Full Time, ~ 44 hours/week (May include weekends, PH, evenings, nights)

**About the Role**

Performance Pickleball isn’t just a facility—we’re a club where sport, lifestyle, and community come alive. We’re Singapore’s #1 Pickleball Club, and we’re looking for a vibrant, people-loving Guest Experience & Club Operations Crew to be the face and energy of our club.

You’ll make our guests feel like they just walked into their second home—whether it’s their first time holding a paddle or their tenth time this week. If you’re passionate about hospitality, obsessed with good vibes, and can chat up just about anyone, this is your court.

**Key Responsibilities**:
**Guest & Member Experience (This Is Your Playground)**:

- Greet every guest like a friend—remember names, ask how their game went, make them smile
- Help first-timers feel welcome, confident, and excited to play
- Be a walking encyclopedia of all our offerings—less “sales pitch,” more “friendly chat”
- Handle questions, feedback, and even complaints with empathy and ownership

**Build genuine relationships with members and guests to create a loyal community vibe**:
**️ Operations & Facility Management**:

- Oversee cleanliness and make sure the club is always game-ready: clean courts, lights on, stocked up, and inviting
- Open or close the space (when on duty) and follow SOPs with consistency
- Do regular walk-throughs to spot things that need fixing—and get them fixed fastManage and troubleshoot booking systems, POS, and other club tech

**️ Pro Shop & Product Curation**:

- Keep our retail space looking fresh, clean, and irresistible
- Restock paddles, balls, accessories, and apparel in a timely and stylish way
- Offer friendly gear recommendations—“what paddle fits your style?”—and upsell naturallyShare your knowledge to help guests choose the right products confidently

**Sharing Programs & Driving Sales (the Fun Way)**:

- Passionately share our coaching programs, memberships, clinics, and merch with guests
- Recommend packages based on what the guest is looking for—be consultative, not pushy
- Follow up with leads, inquiries, and visitors to help them take the next stepContribute customer feedback to help us fine-tune our offerings and pricing

**Events & Community Building**:

- Assist in planning and running our leagues, workshops, socials, and themed nights
- Handle event setup, registration, logistics, and vendor coordination
- Be hands-on during events—on the ground, capturing moments, chatting with playersCome up with fun ideas to keep the community engaged and coming back

**Marketing & Content Support**:

- Assist the marketing manager with capturing required footage for production
- Capture behind-the-scenes footage, Stories, and Reels that showcase club life
- Film candid shots or short interviews with members and guests
- Share content ideas that reflect what’s happening in the club and communityCollaborate with our marketing team to keep things fresh and authentic

**Admin & Strategic Execution**:

- Keep daily logs: sales, inventory, attendance, and facilities
- Support founders and department heads with ad-hoc execution tasks
- Provide insights from guest interactions and propose ways to improve service
- Help streamline operations and refine SOPs as the club scales

**Who You Are**:
**People Magnet & Vibe Curator**:
You love making people feel seen, heard, and hyped. You’re quick with a joke, warm with a smile, and always tuned in to guests’ needs—even before they ask.

**Hospitality Pro or Rising Star**:
You’ve worked in hospitality, sports clubs, or customer service—or you have the instincts for it. Organized, adaptable, and calm under pressure.

**Sales-Confident (But Real About It)**:
You don’t “sell”—you _share, recommend, and guide _. You help people find the right fit and enjoy doing it.

**Content-Friendly**:
You know how to take a good story-worthy pic or video. You are comfortable in front of a camera. You don’t need to be a full-on content creator—just someone who “gets” the moment.

**All-In Team Player**:
You’re someone who can lead but isn’t above wiping down a bench or fixing a ball cart. You show up, contribute, and lift those around you.

**Why Join Us?**:
**Energetic, Purpose-Driven Workplace**:
You’ll be part of the movement growing pickleball in Singapore and beyond.

**Real Growth Opportunities**:
From events to partnerships to leadership—you’ll wear many hats and learn fast.

**Free Play, Great People**:
Fun staff socials and perks, and a front-row seat to the best vibes in town.