Customer Service Executive

1 week ago


Singapore Career Edge Asia Pte Ltd Full time

$3200 + AWS + VB + allowance

5 working days, Mon - Fri, normal office hours

Location: North

**Responsibilities**
- Professionally handling and responding to customer enquiries within the required response time and maintain high level of service
- Take ownership of escalation, corrective actions to resolve customer issues
- Maintain a high and consistent level of support quality across various departments
- Compile customer feedback and provide advisory to management by generating monthly data
- Prepare and summarize monthly report
- Assist in documenting and reporting quality levels and KPIs
- Consolidate report on orders that have changes / refund to Finance Dept and PIC.

**Requirements**:

- Minimum Degree/Diploma in relevant fields
- Minimum 2 years of relevant experience.
- Proficient in Microsoft offices and computer skills
- Excellent communication, interpersonal, and customer service skills.

**Please connect us via LinkedIn as follows for efficient messaging**:
**Do Join us at TELEGRAM by searching “CAREER EDGE JOB OPPORTUNITIES” to receive fast job alert**

Attn: Jace Tay (Registration No.: R1331152)

CAREER EDGE ASIA PTE LTD
EA Licence Number: 13C6678

**More Information**:

- **Salary Offer **$2600-$3200



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