Desktop Support Specialist

1 week ago

Singapore NTT Data Singapore Full time

Responsibilities:

- Install and maintain hardware and computer peripherals and software and hardware installation for laptops.
- Install and upgrade operating systems and computer software including desktop PC windows patching.
- Install, test and prepare new software or update the latest version for the existing software, software packaging in SCCM.
- Troubleshoot networking and connection issues.
- Advise on software or hardware upgrades.
- Provide basic training in computer operation and management.

Job Requirements:

- Minimum 3 years’ experience as a desktop support technician administrating of PC (laptops and desktops) and other peripherals
- Working knowledge of SCCM and latest Windows Operating systems
- Experience with Active Directory Group Policy (GPO) to administrate user endpoint and client software configurations
- Experience with quality assurance testing and processes
- Experience with PC hardware maintenance, PC imaging deployment tools, software packaging and end point protection
- Basic network troubleshooting skills
- Proven track record and experience in contract, vendor management, working with product principals and partners
- Able to provide directions for troubleshooting during incidents
- Pro-active, dynamic and with good analytical/conceptual thinking
- Good written and verbal communication, with the ability to influence and communicate effectively with non-technical audience and senior management
- Strong interpersonal skills, customer orientation, team interaction/effectiveness, and decision-making skills

**Job Type**: Contract
Contract length: 12 months

**Salary**: $4,000.00 - $5,000.00 per month

Schedule:

- Monday to Friday

**Experience**:

- Desktop support: 1 year (preferred)

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