Customer Service Coordinator
2 weeks ago
Industry/ Organization Type: Freight Forwarding / Logistics
- Position Title**:Customer Service Coordinator (Logistics)**:
- Working Location: Jurong West
- Working Hours**:5 days, Monday - Friday (8:30 am - 5:30 pm)**:
- Salary Package**:Basic up to $3,000 + Variable bonus**:
- Duration: Permanent
**Key Responsibilities**
- Manage and maintain current and new customer accounts, ensuring accurate and timely invoicing.
- Handle inbound and outbound phone calls, addressing customer inquiries, and providing assistance and information.
- Deliver exceptional customer service, striving to exceed customer expectations and resolve issues promptly and professionally.
- Proactively identify and resolve customer problems and concerns, ensuring a high level of customer satisfaction.
- Assist in preparing shipment quotes for customers, considering their unique requirements and providing competitive pricing.
- Coordinate shipments as required by customers, ensuring efficient and timely delivery.
- Collaborate with internal teams, including logistics, warehouse, and sales, to streamline processes and enhance customer experiences.
- Keep accurate records of customer interactions, inquiries, complaints, and resolutions.
**APPLY NOW**
- Proven experience in customer service, preferably in the logistics or shipping industry.
- Ability to remain calm and composed under pressure while addressing customer concerns.
- Strong problem-solving skills and a solution-driven mindset.
- Demonstrated ability to work collaboratively as part of a team.
- Flexibility to work in a fast-paced and dynamic environment.
- Knowledge of shipping regulations and industry practices is advantageous.
Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781
**Job Types**: Full-time, Permanent
**Salary**: $2,300.00 - $3,000.00 per month
License/Certification:
Work Location: In person
-
Customer Service Coordinator
2 weeks ago
Jurong West, Singapore Anradus Pte Ltd Full timeIndustry/ Organization Type: Freight Forwarding / Logistics - Position Title**:Customer Service Coordinator (Logistics)**: - Working Location: Jurong West - Working Hours**:5 days, Monday - Friday (8:30 am - 5:30 pm)**: - Salary Package**:Basic + Variable bonus**: - Duration: Permanent **Key Responsibilities** - Manage and maintain current and new...
-
Customer Service Coordinator
7 days ago
Jurong West, Singapore Anradus Pte Ltd Full timeIndustry/ Organization Type: Freight Forwarding / Logistics - Position Title**:Customer Service Coordinator (Logistics)**: - Working Location: Jurong West - Working Hours**:5 days, Monday - Friday (8:30 am - 5:30 pm)**: - Salary Package**:Basic up to $3,000 + Variable bonus**: - Duration: Permanent **Key Responsibilities** - Manage and maintain current...
-
Customer Service Coordinator
2 weeks ago
Jurong West, Singapore Anradus Pte Ltd Full timeIndustry/ Organization Type: Freight Forwarding / Logistics - Position Title**:Customer Service Coordinator (Logistics)**: - Working Location: Jurong West - Working Hours**:5.5 days, Monday - Saturday (8:30 am - 5:30 pm/8 am - 12 pm)**: - Salary Package**:Basic + Variable bonus**: - Duration: Permanent **Key Responsibilities** - Manage and maintain...
-
Service Coordinator
2 weeks ago
Jurong West, Singapore AMIT International (SG) Pte Ltd Full time**Key Job Responsibilities**: - Create new service project job number in ERP. - Assess the customer request and offer advice on the right solution depending on the maintenance contract / warranty. - Collaborate with the Field Service Engineers’ / Supervisor to determine the number of hours, personnel, and parts and equipment needed for service visits. -...
-
Customer Service Manager
2 weeks ago
Jurong West, Singapore MY SARA PTE. LTD. Full time2 years exp **Roles & Responsibilities** **Job Description**: Our company is searching for a motivated and experienced customer service manager to lead our customer service department. Your goal will be to provide outstanding customer service to our clients by developing effective customer service procedures, implementing customer loyalty programs, and...
-
Part-time Customer Service Officer
7 days ago
Jurong West, Singapore Safra National Service Association Full time**We are hiring Part-Time Customer Service Officer (E1 CSO) EnergyOne Gyms - SAFRA Jurong** **Job Scopes**: - Mend SAFRA EnergyOne gym counter. - Provide SAFRA EnergyOne gym members with excellent Service Quality. - To assist members and guests on queries pertaining to SAFRA EnergyOne Membership and gym usage. - Collect all fee payments due to SAFRA...
-
Customer Service Officer
2 weeks ago
Jurong West, Singapore One Vogue Pte Ltd Full timeJob Responsibilities: - Preparation basic export documentation (Packing list, calculation of weight and volume) - Responsible in handling customers' enquiry and requirements - Responsible in servicing existing customers' accounts - Liaising with warehouse on picking of stocks - Preparing invoices, coordinate delivery schedule - Ad-hoc duties as assigned by...
-
Customer Service Officer
2 weeks ago
Jurong West, Singapore One Vogue Pte Ltd Full time**Responsibilities** - Attend to inbound calls and provides customer service to the public: - Responds to customer inquiries; provides information regarding products specification, selling price, and/or other Sales matters. - Receives and processes order requests. - Coordinate with respective departments to ensure delivery completion - Making outbound calls...
-
Customer Service Executive
1 week ago
Jurong West, Singapore LF Logistics Services Pte Ltd Full timeResponsibilities: - Coordinate and monitor freight network and pattern for import/export & transshipment by sea or road based on the shipping instructions - Establish SOP with service providers and customers - Review all transportation options to ensure a competitive cost model for Ocean and Land freight activities - Ensure maintenance of system database to...
-
Senior Service Coordinator
7 days ago
Jurong West, Singapore UMW Equipment & Engineering Pte Ltd Full timeWhy join us. - UMW is a leading industrial enterprise with diverse and global interests in the automotive, equipment, manufacturing and engineering, and oil and gas industries. The UMW Group has expanded beyond Malaysian shores; we now also have an international presence in Singapore, Indonesia, Myanmar, Vietnam, Papua New Guinea, China and...
-
Customer Service
1 week ago
Jurong West, Singapore Prudential Ampri Cleanroom Services Pte. Ltd. Full time**Position: Customer Service** **Item Descriptions** 1. Receive and process Purchase Order (PO) from customer include key in into JDE until delivery of stock. 2. Responsible to raise Order Requisition for all rental garments and coordinate with Sales Person & Purchasing for buffer stock planning. 3. Follow up with customers on their open PO delivery...
-
Customer Service
2 days ago
Jurong West, Singapore Prudential Ampri Cleanroom Services Pte. Ltd. Full time**Position: Customer Service** **Item Descriptions** 1. Receive and process Purchase Order (PO) from customer include key in into JDE until delivery of stock. 2. Responsible to raise Order Requisition for all rental garments and coordinate with Sales Person & Purchasing for buffer stock planning. 3. Follow up with customers on their open PO delivery...
-
Service Coordinator
1 week ago
Jurong West, Singapore HEN TICK FOODS PTE. LTD Full time1. Manage fulfilment of daily orders from various online platforms. 2. Ensure that products are displayed neatly and are sufficiently stocked. 3. Check and update product inventory. 4. Requisite stocks from main store and retrieve stocks from cold room. 5. Assist in the packing and repacking of products 6. Coordinate with other departments to ensure...
-
Customer Service Coordinator
1 week ago
Jurong West, Singapore Target Recruitment a member of WMS Group Full timeResponsibilities Provide sales and service quotations Update & input data for service jobs in excel sheet. Attending to customer's calls for service and delivery of goods. Arranging daily deliveries & service jobs for technicians. Preparation of reports Others ad hoc duties as and when assigned. **Requirements**: Min NITEC/Higher NITEC in Electrical &...
-
Customer Service Coordinator
7 days ago
Jurong East, Singapore Marmon Cornelius (Singapore) Pte Ltd Full timeMarmon Cornelius (Singapore) Pte Ltd Come join a team where People make the difference! As a part of Marmon Holdings, Inc., a highly decentralized organization, we rely heavily on people with the aptitude, attitude, and entrepreneurial spirit to drive our success, and we're committed to attracting and retaining top talent. Under general direction,...
-
Service Coordinator
4 days ago
Jurong West, Singapore Hecal Pte Ltd Full time**Our Client** is a industrial equipment supplier providing turnkey solution, products and services to customers. **The Job**: - Coordinate on delivery matters and verify delivery status with customers - Administer administration matter pertaining to servicing using in-house systems - Assist service technicians in administration matters - Prepare accurate...
-
Customer Service Representative
1 week ago
Jurong West, Singapore Arizona Water Company Full timeArizona Water Company, an investor-owned utility in Navajo Division is currently seeking an individual to work as a Customer Service Representative in the Lakeside Office. The Customer Service Representative under the supervision of the Division Management, the Customer Service Representative ("CSR") accepts and accounts for payments and...
-
Customer Service Coordinator
3 days ago
d jurong, jurong island, tuas, sg NIPPON EXPRESS (SINGAPORE) PTE LTD Full timeRoles & Responsibilities1. Provide customer service support via phone and email.2. Prepare shipping documents and import / export documentation by adhering to the SOP in place and invoicing of order once shipments had been closed.3. Monitor and ensure shipments being cleared and delivered as prescribed.4. Ensure Key Performance Indexes are met for all...
-
Customer Service Coordinator #ec
4 hours ago
West Singapore Talents@Work Pte Ltd Full time**Highlights**: **Working Location**: Tuas **Working Hours**: - 8:30 AM to 5:30 PM (Monday to Friday) - 8:30 AM to 12:30 PM (Alternate Saturdays) **About the Role**: We are looking for a highly motivated and passionate individual to join our team as a Customer Service Coordinator. This role supports daily operations and provides opportunities for growth...
-
Customer Service Coordinator
2 weeks ago
Jurong Town, Singapore ST Recruitment Centre Full timeJob OverviewWe are seeking a skilled Customer Service Executive to assist our Senior Manager in implementing customer service tasks and duties. The ideal candidate will be responsible for providing excellent support to tenants and subscribers, ensuring timely resolution of customer enquiries, complaints, and feedback.