
System Administrator
4 days ago
**Key Job Purpose**:
Scope of responsibility includes providing 1st level support, change management, solution design, testing and deployment of solution for CRM system.
**Responsibilities**:
- Responsible for User experience, including onboarding, licenses/permissions assignment and conduct end user training.
- Perform 1st level support to business user within Asia Pacific by providing technical support, analysis of issue and problem resolution.
- Perform System Testing and prepare User Acceptance Test Script for developed solution.
- Participate in migration and release management processes and perform other Dynamics system admin duties as needed.
- Accountable for properly following all IT standards, processes, updating all system documentation and methodologies as applicable including but not limited to CSV and JSOX Standard.
**Requirements**:
- Diploma or Degree in Computer Science, Information Technology, Business Administration, Industrial Engineering or equivalent.
- At least 3 years of experience in supporting and implementing CRM system.
- At least 3 complete life cycle of CRM implementation.
- Experience in CRM administration, workflows, plugins and form customisation.
- Basic knowledge and hands-on experience with JavaScript, MS SQL, MS CRM SDK, C# NET
- MS Office - Word, Excel (include Pivot table), PowerPoint
- Power Platform, MS Visual Studio, Power BI
- Positive, take initiative, welling to learn, efficient at work
- Project, Visio, JIRA and Managed Engine
- Travel Requirement: 40-50% a year
**ALL APPLICATIONS WILL BE TREATED WITH THE STRICTEST CONFIDENTIALITY**:
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