Senior Assistant Manager, Gift

3 days ago

Singapore Singapore Management University Full time

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together - building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities - all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

DESIGNATION : Senior Assistant Manager, Gift & Database Administration, Office of Advancement

RESPONSIBILITIES
- Gift Administration
- Enter donations and donor information into a Donor Management system, and verify if additional information must be accurately process-specific transaction types.
- Serve as the interface with internal and external stakeholders relating to the gift administration; duties include processing donations, gift agreement, pledges due, and event transactions to verify proper documentation for each transaction.
- Check and process online donations and ensure cheques and donation forms are handed over to Finance to be credited into the bank.
- Work with Finance to manage transference and recording of cash, credit card, wire, stock, pledges and grants.
- Issue receipts and acknowledgement letters to donors every week.
- Keep proper filing of all donation records, including updating the records in RE.
- Assist in the annual IRAS reporting exercise.
- Assist in providing donation summaries.
- Liaise with Internal Auditor.
- Database Administration
- Custodian of Constituent Records - managing records such as creating donor/new prospect records, gift records per gift agreements, relationship tagging, action item setup, and uploading documents in the Donor Management system.
- Data entry and maintaining accurate database records for data integrity and reporting to various stakeholders.
- Provide donation summary/financial report to donors, fundraisers and schools as and when required.
- Generate mailing list for various internal publications for donors and prospects.
- Assist in the rollout of the new CRM Project and work with team members on data migration exercises.
- Any other duties as assigned.

QUALIFICATIONS
- Diploma / Degree with at least 6 years in administration and database management.
- Ability to work independently and as part of a team; a self-starter, proactive and problem-solver; and maintain high professionalism, diplomacy, and confidentiality.
- Ability to maintain high professionalism to communicate and work with internal and external stakeholders.
- Strong organisational and analytical skills with the ability to prioritise and manage multiple tasks.
- Comfortable working in a complex, multi-department organisation and dynamic, fastpaced environment.
- Ability to perform under pressure within time constraints with the highest degree of accuracy and effectiveness.
- Strong computer literacy skills and the aptitude for learning new software required.

OTHER INFORMATION

**#LI-XL1

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