Customer Service Officer

2 weeks ago


Central Singapore Emprego SG Full time

**Location**

Singapore, Central Singapore

**Job Type**

Full Time

**Salary**

$2,500 - $4,000 Per Month

**Date Posted**

6 hours ago

Additional Details

**Job ID**

46771

**Job Views**

3

**Job Description**:
Roles & Responsibilities
- Deliver personalized service over the telephone to customers in call centre on banking products, accounts, and services enquiries in an effective and efficient manner.
- Ability to understand customers’ needs and provide appropriate solutions and attention
- Identify cross-sell opportunities during customer interaction
- Consistently deliver excellent quality service to our customers to achieve total customer satisfaction
- Solicit customers’ feedback and identify problem trends for improvement actions
**Skills Required**:

- Minimum O Level Education
- Prior experience in a Call Centre environment
- Working knowledge on Microsoft Office, Excel, Word

EA Licence No.:18S9405 / EA Reg. No.:R1330864Tags

customer

service

officer

banking



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