
Customer Service Officer
1 week ago
**Location**
Singapore, Central Singapore
**Job Type**
Full Time
**Salary**
$2,500 - $4,000 Per Month
**Date Posted**
6 hours ago
Additional Details
**Job ID**
46771
**Job Views**
3
**Job Description**:
Roles & Responsibilities
- Deliver personalized service over the telephone to customers in call centre on banking products, accounts, and services enquiries in an effective and efficient manner.
- Ability to understand customers’ needs and provide appropriate solutions and attention
- Identify cross-sell opportunities during customer interaction
- Consistently deliver excellent quality service to our customers to achieve total customer satisfaction
- Solicit customers’ feedback and identify problem trends for improvement actions
**Skills Required**:
- Minimum O Level Education
- Prior experience in a Call Centre environment
- Working knowledge on Microsoft Office, Excel, Word
EA Licence No.:18S9405 / EA Reg. No.:R1330864Tags
customer
service
officer
banking
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